Learning Center Specialist

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.

Position Title:

Job Category:

Employment Type:

Job Profile:

Job Duties:

This full-time, 12-month position is responsible for the development, coordination, and continuous improvement of tutoring services that support student academic success. This position oversees the recruitment, hiring, training, supervision, and evaluation of student tutors while ensuring tutoring services align with best practices in higher education learning support. The Learning Center Specialist collaborates with faculty, staff, and departmental leadership to assess student learning needs, enhance tutor effectiveness, and provide high-quality academic support services, including oversight of tutoring labs, embedded tutoring, and group tutoring initiatives. Additionally, the position contributes to departmental operations through strategic planning, program assessment, student employee development, and representation of the department at campus events and initiatives.

Examples of responsibilities and expectations within this role include but are not limited to:

60% Conduct hiring, training, and supervision of student tutors.

a. Recruit, hire, and train tutors; adhering to best practices in the field, including involvement of instructors in the selection process and incorporating learning theory and effective communication within training

b. Assess tutor and learner performance and prepare reports recommending instructional improvements

c. Develop and facilitate ongoing professional development and training for tutors

d. Coordinate content area collaborations among tutors in STEM courses to promote tutor retention and consistency with tutoring experiences for students

e. Identify high demand courses and coordinate group tutoring whenever necessary

f. Coordinate the Math Drop-in Tutoring Lab including selection, training, and scheduling of tutors

g. Assist with the embedded tutoring program, including training and supervision of tutors

h. Design, implement, and demonstrate discipline-specific learning strategies, tutoring resources, and evidence-based session facilitation techniques for peer tutors

i. Coordinate scheduling and delivery of in-class tutoring promotion and recruitment

j. Supervise tutoring under the direction of the Director

30% Conduct ongoing evaluations of student tutors and tutoring program

a. Create, disseminate, and collect evaluations on tutor training as well as tutor performance each semester

b. Analyze impact of training and tutor performance in collaboration with the Director and staff; make necessary changes to program to enhance quality and effectiveness

c. Conduct formal and informal tutor observations and provide written and verbal feedback

d. Coordinate and conduct tutor check-in meetings to improve employee retention

e. Proctor in-class exams and make-up assessments

10% Assist in maintaining overall operations of department

a. Support program objectives in coordination with all staff members

b. Participate in strategic planning to enhance departmental service provision and student experience

c. Develop and provide a consistent student employment experience

d. Represent the department at various events on campus throughout the year

Key Job Responsibilities:

• Meets with students for intake and general assessment and makes referrals to others on campus as appropriate

• May participate in strategic planning and grant proposals for instructional development, new teaching methods, and program direction

• May supervise the day-to-day activities of work unit employees involved in instructional support

• Works to develop and/or design curriculum and/or techniques for instruction in a disciplinary area and suggests new ways of effective instruction within that discipline

• Assists in defining the objectives of the program and plays a major role in carrying out program duties

• Assesses learner performance and may prepare reports recommending instructional improvements

• Develops teaching techniques that enhance course effectiveness in alignment with desired outcomes and established strategy and may train other staff in use of said instructional techniques

• Provides supplemental instruction for students enrolled in classroom, online, and/or laboratory courses in a variety of formats such as one-on-one sessions, group sessions, peer mentor sessions, and seminars

Department:

Center for Academic Resources

Compensation:

$50,000

Required Qualifications:

• A bachelor's degree

• Professional experience as a teacher, trainer, tutor, group tutor, SI Leader, and/or with other learning assistance programs

• Proven experience with supervision of students

• Demonstrated experience developing and managing complex schedules

• Working knowledge of basic principles of learning assistance and evaluation

• Proven ability to work independently

• Proficiency in electronic communication, standard office software, and spreadsheets in the context of running a learning assistance program

• Demonstrated commitment to maintaining a campus environment that values varied perspectives and experiences

Preferred Qualifications:

• A master’s degree

• An understanding of teaching and learning best practices, acquired through an appropriate academic degree or related work experience

• Experience working with individuals from a wide range of backgrounds and experiences

• Demonstrated experience supervising college students

How to Apply:

Applicants must submit the following documents using the online application:

• Resume

• Cover Letter

*Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all required fields and attach all required documents prior to submitting the online application.

All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process.  

Note: Once you have attached your materials and submitted your application, you will not be able to go into the system and change them.

To Ensure Consideration: Applications received by the end of the day on 7/13/2026 are ensured full consideration. Applications received after that date may be given consideration. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration.

Contact Information:

For questions regarding your application and additional options to apply, contact Human Resources at [email protected] or 920-424-1166.

Work Authorization
Unless otherwise indicated in the job posting, the University of Wisconsin Oshkosh does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. UW Oshkosh is not an e-verify employer; therefore, STEM extensions are not options for work authorization.

Legal Notices:

Reasonable Accommodations

UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact [email protected] or 920-424-1166. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.

Confidentiality of Applicant Materials
UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request.   

CBC & Reference Check Policy
All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.   

Annual Security and Fire Safety Report (Clery Act)

For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see https://uwosh.edu/police/, or call UWO Police Department, at (920) 424-1212 for a paper copy. 

UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.