LEARNING EXPERIENCE MANAGER (REMOTE)

Compass Corporate

Salary: $85k-100k base to commensurate with experience
A family of companies and experiences
As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. Our 225,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states.

Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!
great people. great services. great results.
Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.
Job Summary

Compass Group is looking for a

Learning Experience Manager to oversee sector learning curriculum and instructional design. This role entails providing strong consultation, and direction to senior leaders, HR Business partners, and stakeholders to uncover and address specific skill gaps. The position assesses role-specific needs and challenges, leverages the team for design effectiveness, and implements programs and performance support tools.
The Learning Experience Manager partners with key stakeholders to drive process improvements and efficiencies in alignment with LMS and learning strategy.
This position requires exceptional customer support and problem-solving skills, and the ability to work well, both independently and in collaboration with multiple partners, including collaborative development and leveraging of networks to accomplish objectives.
Responsibilities:

Serve as learning liaison and consultant for in-house and vendor-developed sector training projects,
Partner with business stakeholders to align learning with workforce competencies.
Partner with enterprise instructional design team to consult, design, develop, and implement training.
Consult on and configure course and program technical design and implementation to translate customer needs into clearly defined system requirements, including audience definition and creation.
Maintain Instructional Design standards across training, utilize design approaches for authoring tools and LMS compatibility, advise design and structural solutions, wireframe logic, and ROI best practices.
Prioritize reporting and evaluation to ensure the effectiveness and impact of learning and drive continuous improvement.
Track and manage ROI impact across

sector learning, support ROI methodology and evolve methodology based on new trends, technology, and department strategy.
Drive project management for team deliverables, including multiple project oversight and detailed project execution.
Lead all initiatives with a DEI lens, partnering with the DEI team on priorities.
Qualifications:

Bachelor's degree in project management, business and operations management, consulting or similar
5-7 years of professional experience actively developing learning content across multiple technology platforms (including mobile).
Consultative approach, with analytical problem solving and troubleshooting skills that lead to rapid and accurate problem resolution.
Knowledge of adult learning principles and learning evaluation.
Experience with e-Learning software.
Experience supporting a learning management system as it relates to learning design configurations.
Ability to explain instructions, policies, procedures and to present findings and conclusions clearly, concisely and appropriately for the audience.
Experience in a learning setting, developing learning programs and execution.
Experience successfully managing, communicating, deploying projects in a large-scale organization.
Proficiency in using e-Learning software & LMS services such as Articulate, Moodle, or similar technologies.
High level proficiency in using MS Office suite & web-based conference services such as WebEx, Teams, and similar technologies.
Proven ability to lead others towards a timely completion of projects with both urgent and long-term deadlines.
Proven ability to manage multiple time-sensitive projects simultaneously, while working with multiple levels of key stakeholders.
Comfortable with ambiguity and uncertainty; comfortable making plans and forecasts in the face of uncertainty
Entrepreneurial mindset with the ability to anticipate the needs of stakeholders
Proven history of high integrity and accountability

Apply to Compass Group today!
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Compass Corporate maintains a drug-free workplace.
Applications are accepted on an ongoing basis.
Associates at Corporate are offered many fantastic benefits.
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Req ID:

1321703
Compass Corporate
KYLIE BANKS
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