Lease Assistant

 Position Purpose and Objectives

The candidate must provide outstanding service to both internal and external members. The Lease Assistant will be involved in all aspects of the lease process.  This includes working with Lease Consultants to secure paperwork from dealer; assisting consultants in finalizing paperwork to be provided to dealer; follow up with member issues regarding missing documentation for contracts. This individual will also work directly with the Lease Consultants to ensure that the member has been communicated with throughout the process.  Emphasis will be placed on successfully working with members and consultants to ensure excellence in service.

Major Duties and Essential Functions

1. Deliver outstanding service to both internal and external members that meets or exceeds our core values.


2. Assist with reviewing and Analyzing new lease packages for accuracy in accordance with company policy.


3. Create New Lease Accounts which includes accurately and efficiently loading vehicle and member information into our lease system.


4. Issues requests to Accounting to ensure our Dealers are paid accurately and in a timely manner.


5. Answers member telephone calls and handles lessee questions regarding account maintenance.


6. Process Member requests regarding lease accounts, which may include due date changes, address changes, direct pay set up or change.


7. Open New Member Accounts regarding new leases according to company policy and procedure.


8. Review lease files after signing for accuracy


9. Secure and prepare documents for our Title Department


10. Prepare and Process Drafting for Dealers to be paid
    
    
    

Positions directly supervised:  None

Specific knowledge, skills, and abilities required for this position:

• Must have strong communication, presentation and interpersonal skills.


• Excellent verbal and written communications skills.


• Must feel comfortable relating to individuals on every level including senior executive level.


• Highly skilled with Microsoft Office, Excel and common database applications.


• Must be organized, a self-started, and have a keen attention to detail.


• Knowledge of the automobile industry


• Good Decision-making abilities
  
  

Education:  High school graduate, G.E.D., or equivalent required.          

Experience:  One to two years related experience and/or training; or equivalent combination of education and experience.

Physical Activities and Requirements of this Position

Working Conditions of this Position

Mental Activities and Requirements of this Position

Compliance requirement

The responsibilities contained within this job description remains compliant with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control and USA PATRIOT Act as they apply to the duties of the position

Disclaimer

The information in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job, which may vary on the department or the assignment. The actual essential duties, responsibilities and qualifications may vary by department, reporting structure and other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this description.