Lease Return Specialist - BMW of Monrovia

At BMW of Monrovia, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Salary: $21 / hour

On Target Earnings: $40000 - $50000 / year

The Lease Return Processor is responsible for inspecting and processing all lease returns brought and procured to the dealership. This role requires daily interaction with customers. This job also requires the assistance the sales department and managers with additional items tasked. This high-visibility role is critical to the dealership’s overall success and presents a great opportunity and career path within Sonic Automotive.

Duties and Responsibilities

• Inspect and process all lease returns
• Ability to deliver a VIP experience to the dealership’s loyalty customers to ensure repeat business
• Ability to multi-task and work within multiple systems (CRM, OEM Financial platform, retention specific sites, etc)
• Tracks all guest contact and communicates outcomes with the management team
•  Schedule appointments for pre-inspections and new vehicle test drives

• 1-year minimum experience in any role within automotive sales department
• In conjunction with working at your desk, this position will require heavy physical activity in the form of walking and moving vehicles
• Excellent verbal and written communication skills
• Strong Microsoft Office computer skills
• Ability to work independently and as part of a team in a fast-paced environment
• Strong organizational and time management skills
• Ability to read and comprehend rules, regulations, policies, and procedures.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver's license

It's time to make the most important move of your career.  From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEOC guidelines

*The Lease Retention Specialist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $17.00.*