Lease/Rental Coordinator

Our Values:

  Faith: Our foundation is faith. In everything we do, we do the right thing.
  Service: Our standard is service. Our customers receive uncommon service in every experience.
  Family: Our team is family. Everyone matters here, and this company matters to all of us.

Job Summary:   This position is responsible for all aspects of the semi-trailer lease & rental process including invoicing, rental agreements, maintenance standards, and customer service at the branch.

Key Roles: 

• Ultimate Customer Experience (UCE)


• Fleet Management


• Gross Profit


• Administration


• Customer & Vendor Relations

Essential Duties:

• Manages all aspects of the equipment at the branch.


• Perform digital inbound and outbound trailer inspections (yard checks).


• Inspection of trailers for safety and federal guidelines.


• Vendor Relations - Coordinate all work performed on trailers with vendors to meet PSL Repair Standards


• Customer Relations – Generate invoices, handle credit applications, agreements, and daily use of the company CRM software.


• Manage trailer telematics including installations, upgrades, customer account setup, and support.


• Assist the LR Operations Supervisor as needed with collections of Accounts Receivables.


• Daily administrative paperwork and electronic filing.


• Answer phone calls, emails, and live chats.


• Accountable for cost control of the branch.


• Perform light manual tasks as needed including branch grounds upkeep and trailer sweeping.

Required Skills/Abilities:

• Must be a team player.


• Always Maintain a clean and organized work area.


• Adhere to all company policies, procedures, and standards.


• Display a professional attitude toward customers and fellow employees.


• Be trustworthy, confidential, and self-motivated.


• Maintain a professional appearance.


• Maintain verbal and written communications as required.


• Continually seek professional and personal growth.


• Safety awareness and follow all regulations and guidelines.

Education and Experience:

• Education – College Bachelor’s Degree; preferred: 2+ years of trailer/industry experience.


• Mechanical experience is desired, but not required.

Physical Environments:

• Must be able to occasionally lift and or move up to 50 pounds.


• Must be able to get in, out, and underneath trailers as well as regularly walk in the yard.

Our Benefits:

• Competitive Salary


• Quarterly Profit Share


• Paid Time off and 9 Paid Holidays


• Medical, Dental & Vision Insurance


• Matching 401K (Retirement Planning)


• Prescription safety glasses & workboot program
  


• No weekends