Leasing Admin

The Leasing Administrator supports the community's leasing operations by keeping information accurate, communication clear, and service consistent-delivering a high-level of customer service from first inquiry through move-in.

This position will support our luxury property in Chatham, NJ and also our upcoming brand new luxury lease-up property in Millburn, NJ. This is a great opportunity for a career property management individual who wants to learn a lease-up from the ground up.

Key responsibilities include:
- Manage leasing-office administrative tasks, resident/prospect correspondence, and orderly filing/scanning of leases and packets
- Greet and register prospects, answer phones/emails promptly, and route leads to the leasing team
- Maintain data and reporting in Yardi and Microsoft Office; track move-ins/move-outs and prepare daily/weekly leasing reports
- Coordinate scheduling support with property and maintenance teams, including turnover timing and lease signings
- Help keep the leasing center professional and presentable; support supply ordering and collateral organization

Schedule: Friday-Tuesday 10am-6pm; subject to change upon businses needs

Job Responsibilities:

Minimum Required Qualifications:

• High school diploma or equivalent


• 1+ years' experience in property management


• Strong interpersonal skills


• Proficient in computer programs, including Microsoft Office and Yardi


• Ability to work with minimal supervision


• Well organized with excellent time management skills


• Knowledge of rules, regulations and laws regarding property management


• Maintain regular and punctual attendance


• Work overtime hours as required to complete assignments/projects


• Comply with all company policies and procedures


• Professional Image


• Strong Verbal Skills


• Strong customer service orientation

Leasing Administration

• Handle all administrative duties as needed


• Maintain a professional, friendly, and inviting atmosphere in the leasing center


• Greet and register all prospective residents and obtain necessary guest card information


• Answer phone promptly and courteously and maintain the phone traffic recording for prospect phone calls and visits.


• Direct email and phone leads to the leasing team


• Maintain prospect and resident database in customer management system (Yardi software)


• Prepare and distribute daily and weekly leasing reports to upper management team


• Ensure accurate and timely reporting of move-ins and move-outs


• Maintain orderly files for all prospects and residents


• Scan leases and file accordingly


• Maintain complete resident files for every resident


• Maintain general office files


• Maintain inventory of office supplies, and place orders as needed


• Keep collateral materials orderly and readily available for leasing staff


• Help leasing team with preparation of lease packages and move in packets as needed


• Assist in the scheduling of vacant apartment turnover work as needed


• Prepare resident/prospect correspondence as needed


• Coordinate promotional events as needed with site staff


• Update apartment pricing and community details on ILS websites, as needed


• Complete other duties as assigned by upper management


• Ensure Fair Housing and company policy compliance


• Leasing Office opening


• Leasing Office Closing


• Greeting walk-in and existing appointments


• Answer calls and email inquiries.


• Check voicemail consistently.


• Check office supplies and make any orders required (Mondays Only).


• Check and update files.


• Keep office and common areas tidy and presentable.


• Schedule lease signings as needed.


• Prepare move-in packets for new move-ins


• Prepare resident move-in gifts as needed

Safety

• Learn and ensure compliance with all company, local, state and federal safety rules


• Ensure that unsafe conditions are corrected in a timely manner


• Direct staff to follow a "safety first" principle

Physical/Mental Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


• While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk.


• Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.


• Effectively read, think, organize, analyze and perform mathematical calculations

Disclaimer

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, management reserves the right to review and revise the job description at any time. Employment with the company is at-will. Employees must be able to satisfactorily perform all the essential functions of the position. Persons with mental or physical disabilities are eligible if they can perform the essential functions of the job with or without a reasonable accommodation. If an accommodation would cause an undue hardship, such persons may not be eligible for the position.

If you're ready to launch your career and develop skills in leasing operations, apply today!