Leasing Manager

Description

Fortis Property Management Job Description

Job Title: Leasing Manager

Weekly Hours: 40

Department: Operations

Prepared by: Human Resources

Reports to: Community Manager

Date:5/29/2025

Position Overview:

Help people find their new homes! Your main focus as a leasing manager here at Emery Village is to lease apartments while achieving the highest effective rent level. Executing leases triggers our competitive commission and bonus structure. Most importantly, our property management philosophy is maintaining strong customer service and resident satisfaction, which starts with each and every leasing consultant on the Fortis team.

Why work for us?

Here, you don't work for us, you work with us. At Fortis, our success is the result of people like you filling out job applications like this. From your first day in the office, you are a Fortis team member. We pride ourselves on employing thoughtful, innovative, and outgoing people, just like you.

And we put our money where our mouth is; we take care of our team. We maintain a competitive commission and bonus structure to recognize your hard work, we guarantee paid time off, and we provide employee rental discounts on our properties because we know that your family at home is and should be your first priority. We also promote internal advancement to further your life in our Fortis family because we believe that our leaders of tomorrow come from the workers of today.

Principal Duties and Responsibilities (Essential Functions**):

You assist in your community's goal to effectively and efficiently lease the property, while also promoting excellence in resident care and service. You work alongside a team of leasing agents in the office and maintenance technicians, groundskeepers, and a maintenance supervisor on your property, all under the direction of your property/community manager. There, your contribution to the team is specifically: 

Marketing

 Establishment and implementation of standards for telephone and in-person sales skills to achieve qualified leases while maximizing the highest possible effective rent

Maintain a current knowledge of the local market

Implement corrective and proactive strategies to increase traffic

Review and analyze traffic results

Assess the effectiveness of concessions and advertising an make recommendations to the Community Manager

Resident Relations

Provide superior customer service

Develop and implement an effective resident retention program

Review all lease paperwork for accuracy and completeness

Present lease and lease renewals at the highest possible rental rates

Staff Relations and Administration

Responsible for training and scheduling Leasing Consultants 

Adherence to and proper implementation of all Fortis Properties Management policies and procedures

Preparation and implementation of the Bell Curve program 

Knowledge of and adherence to the following:

• Fair Housing policies and procedures 
• ADA policies and procedures 

Other duties as needed or required

Supervision Received:

The Leasing Manager will report to the Community Manager and/or Assistant Manager. 

Supervision Exercised:

The Leasing Manager will supervise all Leasing Consultants employed by Fortis Property Management to work at their community.

Qualifications & Skills:

Education 

• Two or four year college degree preferred 
• Industry and related continuing education
• High School graduate or equivalent 

Experience 

• 1-3 years multi-family property management. 
• Strong marketing and sales background 

Special Skills 

• Ability to successfully lead, manage, and teach people 
• Yardi, Knock and Rentcafe knowledge a plus
• Organizational skills 
• Strong communication skills both orally and written
• Good decision making ability 
• Professional image