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WinnCompanies is searching for an engaging Leasing Manager II to join our military housing team located at Fort Wainwright, AK.
In this role, you will be responsible for the overall operation of the Leasing Center to achieve property's occupancy and income objectives. You will manage the day-to-day leasing and marketing operations, and supervise other leasing professionals. You will also oversee the functions of apartment rentals, move-ins, and lease renewals.
Please note that in accordance with the REAL ID Act, effective May 7, 2025, a REAL ID compliant driver's license/ID is required in order to access this federal facility.
Responsibilities
- Develop, implement and manage a program of reaching inbound families in advance. Ensure all incoming families are assigned homes within the approved / designated maximum window of time homes can be held, in order to minimize vacancy loss. Build and maintain a working relationship with the Military Housing Office. Facilitate working relationships with the community centers and work closely with managers to ensure a smooth move in process with resident. Communicate challenges and resource needs to the Marketing and Communications Manager. Manage traffic and evaluates offers and prospect closure rates.
- Plan, develop and implement Leasing Center objectives. Lead, manage, train, and develop leasing consultants to perform all leasing functions effectively (including telephone techniques, greeting/qualifying/demonstrating, follow-up and sales tools).
- Work closely with the COM and maintenance department to communicate turnover demand, move in schedules and coordinate resources.
- Represent the property in a professional manner, including the presentation of Leasing Center(s) and model home(s). Ensure compliance with Fair Housing Guidelines, manage the Reasonable Accommodation and Modification Program, and ensure all information provided to prospective residents is accurate. Serve as leasing consultant and perform leasing functions as necessary.
- Manage and maintain multiple waitlists, including “scrubbing” of waitlists. Maintain an accurate, working waitlist to support maximum occupancy. Manage the leasing staff and operational procedures ensuring potential residents are promptly qualified and placed on the appropriate wait lists.
- Participate in hire, termination, and progressive discipline for Community Center staff. Actively participate in recruitment process for all personnel and structure or compensation adjustments personnel. Conduct quarterly and annual performance reviews for all direct reports.
Requirements
- High school diploma or GED equivalent.
- 2-5 years of sales, customer service, or hospitality-related experience.
- A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
- Experience with computer systems, particularly Microsoft Office applications.
- Excellent customer service skills.
- Ability to mitigate conflict with excellent follow-up and organization skills.
- Ability to work effectively and positively with team members, military families, and individuals at all levels of different organizations
- Ability to professionally represent the company.
Preferred Qualifications
- Bachelor's degree.
- Experience with Yardi property management software.
- CALP or other industry-related certifications.
- Experience working with wait lists and the reassignment and relocation of families into military housing.
- Extensive property management experience.
Our Benefits:
Regular full-time US employees are eligible to participate in the following benefits:
- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families
- To learn more, visit winnbenefits.com
Why WinnCompanies?
A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives.
A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace.
A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.
A team that cares: We value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.
About Us:
WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.
Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.
Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
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