Leasing Manager - Student Housing

About University Partners
University Partners (UP) is a leading student housing management company dedicated to creating exceptional communities where residents thrive and team members grow. Join a team that values innovation, collaboration, and results-driven success.
 

Job Purpose
The Assistant Community Manager (ACM) will support all leasing and marketing efforts for the community, oversee leasing staff, and assist the Community Manager with day-to-day operations. This role is an excellent opportunity for someone looking to grow in student housing management, with potential to advance to Community Manager.

 

Key Responsibilities

Daily/Weekly Operations:

• Support Leasing Consultants in leasing apartments while ensuring compliance with Fair Housing guidelines.
• Review, approve, and maintain lease paperwork, applications, and Entrata records for accuracy.
• Monitor emails, phone inquiries, and prospects to ensure timely responses.
• Train leasing staff on tours, leasing techniques, phone etiquette, and customer service.
• Maintain marketing initiatives, including social media, campus events, and community promotions.
• Oversee work orders, renewal processes, goal boards, and office coverage.

Monthly/Resident Programs:

• Conduct market surveys and provide pricing recommendations.
• Track leasing activity, roommate matching, and resident engagement programs.
• Review and update marketing calendars, community websites, and promotional materials.
• Attend and support resident events, move-ins, and move-outs.

Lease-Up & Leadership Development:

• Assist the Community Manager in overseeing the leasing team and learning broader property management responsibilities.
• Train and develop staff to provide top-tier service and ensure company standards are met.
• Participate in administrative duties, budgeting, and reporting as needed.

Qualifications

• Experience in student housing with emphasis on leasing and marketing.
• Strong professionalism and leadership skills.
• Excellent communication, negotiation, and customer service abilities.
• Strong organizational, analytical, and time management skills.
• Ability to lead, coach, and work collaboratively with a team.
• Flexible to work weekends or overtime as needed.
• Proficiency in Microsoft Word, Excel, and Entrata preferred.

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience.
• 1–2 years of relevant property management or student housing experience preferred.

Why Join University Partners?
This is a great opportunity to grow in student housing management while working with a supportive, results-driven team. If you’re ready to make an impact and advance your career in student housing, we encourage you to apply!