Leasing Manager (Student Housing Experience)

Description

Job Duties:

• Oversee marketing and leasing efforts to maximize the occupancy of the community
• Prepare marketing plans and develop new strategies and programs designed to meet occupancy goals
• Train leasing staff on how to market on campus and locations that students frequent
• Prepare daily and weekly leasing reports and pricing recommendations
• Ensure leasing staff complies with corporate procedures and government laws on Fair Housing
• Ensure follow up activities take place for all prospective residents
• Manage and review all lease, guarantor and data entry processes
• Assist in timely collection and processing of rental and other income
• Coordinate and participate in resident retention programs
• Generate and track the traffic of prospective residents by utilizing effective marketing techniques
• Conduct all tasks necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining the model and traffic follow up
• Walk tour route and model unit daily
• Ensure adequate stock of professionally printed collateral and promotional items are on hand at all times
• Monitor and update all social media channels to promote the property
• Manage roommate matching, transfer, and move-ins
• Assist the Community Manager with the accounts payable process
• Participate in all turn related activities
• Operates marketing activities within the confines of the marketing budget, deviating only with prior approval.
• Assist in the development and supervision of staff.
• Understand the needs and expectations of residents, prospective residents, clients, and vendors and exceed their expectations.
• Maintain a positive community environment for both residents and associates and encourage participation in events and activities.
• Assist in mediation and resolution of resident conflicts by encouraging the respect for and appreciation of individual differences.
• Understand the needs and expectations of residents, prospective residents, clients, and vendors and exceed their expectations.
• Develop a sense of community among the residents and staff.
• Maintain active and effective communication with residents, parents, and university personnel.
• Contribute to the monthly newsletter and resident communications.
• Maintain a positive community environment for both residents and associates and encourage participation in events and activities.
• Assist in mediation and resolution of resident conflicts by encouraging the respect for and appreciation of individual differences
• Walk each apartment before the move in to ensure that the units are clean and ready for move-in
• Assist in keeping the community clean by surveying common areas regularly and reporting any concerns and helping to clean up when necessary

Requirements

Qualifications:

• Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
• Proficiency in executing sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing.
• Demonstrated proficiency in word processing, spreadsheet, property management applications (preferably Entrata), and database management programs to complete required reports and employment documents.
• Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions and calculate percent to complete financial records, budgets, and other fiscal reporting information.
• Demonstrated management and supervisory skills sufficient to lead, direct, evaluate, and mentor subordinate and peer employee staff.
• Proficiency and fluency in using the internet for marketing, advertising, and sales-related circumstances, including using Craigslist, Social Media, Google, and other search engines, and navigating the internet and websites.

Physical Requirements:

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stoop, kneel, crouch, or crawl.

The employee must occasionally lift and move up to 50 pounds.

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

High School diploma, GED, or related experience and training.