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Leasing Specialist

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Number of Applicants

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Job Description - Leasing Specialist





Description

Gillespie Group is seeking a full-time Leasing Specialist to join our GG family for our Lansing Area apartment communities! Our ideal team member is self-motivated, customer service-focused, and a team player. Potential candidates will have excellent communication, time management & organization, a positive attitude, a professional image, and a superior understanding of sales and marketing concepts.  Gillespie Group values our team members and seeks to empower those interested in a career, not just a job. If this is you, please send your resume our way today! 


Requirements

 

RESPONSIBILITIES & PROJECTS:

  • Effectively show the community, model or available apartments to prospective residents.
  • Apply product knowledge to customer needs by communicating the features and benefits with the ability to successfully close a sale.
  • Application screening and qualification, generating lease documents and effective resident communications.
  • Maintain product knowledge of assigned property and major competition rates through site visits, online and telephone surveys.
  • Oversee and follow property renewal program and maximize resident renewal conversions.
  • Work collaboratively as part of a team to accomplish property goals.
  • Excellent customer service skills through multi-facets of communication, including written, virtual, telephone, in-person and email.
  • Clear and consistent communication between the leasing office team and service team.
  • Contribute to cleanliness and curb appeal of the community on a continual basis. Prepare and distribute resident communications.
  • Monitor advertising effectiveness.
  • Assist the property manager with the day-to-day operations of the community.
  • Ability to address concerns and solve problems in a professional and productive manner.
  • Abide by all local, state and federal Fair Housing guidelines.

QUALIFICATIONS:

  • High school diploma or equivalent
  • Prior customer service experience.
  • Maintain a professional appearance and positive attitude.
  • Excellent written and verbal communication skills.
  • Prior leasing experience is preferred but not required.
  • Knowledge of Microsoft Office and Outlook.
  • Understanding of sales and marketing concepts.

Gillespie Group values our team members and is looking to empower those who are interested in a career, not just a job. If this is you, please send your resume our way today!


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