Leasing Specialist

Job Description

Job Description Description:

Position Summary
The Leasing Specialist is responsible for generating leads, while selling and renewing apartment leases in accordance with Company and Fair Housing guidelines. Additionally, the primary role of this position includes professionally and personally greeting prospects, demonstrating the features & benefits of the property, and securing lease agreements.
Required Qualifications:
High School Diploma
Minimum of one (1) year of customer service/sales experience
Working knowledge of property management software such as Onesite
Computer proficiency in Microsoft Office
Ability to read, write, and communicate effectively
Essential Job Functions:
Respond to internet leads, answer prospect calls, schedule appointments, conduct property tours, and promote community features
Greet visitors (residents, future residents, and internal team members) and deliver high quality customer service.
Maintain prospect traffic and leasing data. Assist with other computer data entry as necessary
Inspect units for move-ins to ensure units are ready and prepare move in packets for new residents.
Assist with planning and hosting of resident functions and special events.
Collect application fees, deposits, and rent
Prepare and submit resident application materials for approval
Follow up with prospects after viewing homes or submitting applications
Prepare service requests
Prepare move-in / move-out notices, inspections, or procedures
Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed budgeted occupancy percentages

The job description is not an all-inclusive list of functions and tasks. Job functions may be added, deleted, or modified at any time by the company without prior verbal or written notification.
Success Factors/Job Competencies:
Ability to be prompt and timely daily
Professional appearance
Respectful of the boundaries of confidentiality, fair housing laws, and safety
Sales skills
Excellent written and verbal communication skills
Must demonstrate tact and diplomacy
Ability to multitask and able to switch between tasks with frequent interruptions throughout the day.
Physical Demands/Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands: While performing duties of the job, incumbent is sometimes required to stand; walk; sit; use tools, or controls; reach with hands and arms; talk and hear. Employee must sometimes lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: The noise level in the work environment is usually moderate.

Performance Standards:
Annual performance appraisal
Attainment of annual goals established between supervisor and incumbent

Requirements:

Bachelor's degree or equivalent work experience required.
Familiarity with interpreting various types of documents, including legal agreements, is preferred.
Excellent written and verbal communication skills, with the ability to articulate ideas clearly.
Demonstrated experience in project management with a focus on data integrity and process improvement is preferred.
Prior experience in the relevant industry is preferred.
Strong interpersonal skills, capable of collaborating with diverse teams and individuals.
Exceptional organizational abilities, adept at multitasking and prioritizing tasks in a dynamic environment.

#J-18808-Ljbffr