Legacy Coffee Shop Manager

Who We Are

At Long Hollow, our distinctives shape how we operate and define our culture. We dream big and trust God's leading (Imagine What Could Be Over What Is), prioritize caring for people in need (Run Toward the Hurting), embrace creativity and joy (Keep it Fun, Keep it Fresh), and prepare well while staying flexible for where God moves (Plan, But Let God Call the Shots). Working at Long Hollow is more than a job. It's a calling to contribute to a larger purpose. Our team is fast-paced, collaborative, and deeply mission-driven. We work hard, stay committed to spiritual growth, foster a life-giving team environment, and serve with humility, always prioritizing people over processes.

Character Traits

• Is a Christ-follower with a personal commitment to Jesus Christ as their Lord and Savior
• Demonstrates integrity and professional conduct in all interactions
• Shows flexibility and adaptability in a ministry environment
• Exhibits patience, care, and respect when working with other staff and church members
• Maintains a positive, engaging attitude that creates a welcoming environment

 What You'll Do 

The Coffee Shop Manager serves as both an operational leader and a ministry-minded presence, overseeing the daily operations of the church’s coffee shop while cultivating a warm, welcoming, and Christ-centered environment for staff, volunteers, and guests. This role views the coffee shop not simply as a business, but as an extension of the church’s mission—creating meaningful connections, fostering community, and offering hospitality that reflects the love of Christ.

• Model Christ-centered leadership through words, actions, and hospitality
• Create a welcoming environment where all guests feel valued, known, and cared for
• View every interaction as an opportunity for ministry and community impact
• Pray for and encourage staff and volunteers, fostering a healthy, supportive team culture
• Partner with church leadership to ensure alignment with the church’s mission, values, and vision
• Recruit, train, and onboard baristas and volunteers
• Teach baristas coffee preparation, customer service standards, and hospitality best practices
• Create and manage weekly staff schedules
• Provide ongoing coaching, feedback, and performance support
• Ensure adequate coverage and smooth daily operations
• Oversee daily café operations, ensuring quality, consistency, and efficiency
• Manage inventory levels, ordering supplies as needed
• Coordinate with vendors and suppliers to maintain product quality and cost efficiency
• Maintain equipment and coordinate repairs or maintenance as needed
• Develop, manage, and oversee the coffee shop budget with responsible stewardship
• Track expenses, monitor sales, and provide basic financial reporting to church leadership
• Collaborate with church staff to host and support community events, gatherings, and outreach opportunities
• Develop creative ideas for events that build relationships and invite the community into the space
• Serve as a point of connection between the coffee shop and other church ministries
• Oversee and manage the coffee shop’s social media channels
• Create engaging, on-brand content that reflects both quality coffee and Christ-centered community
• Promote events, specials, and stories that highlight the mission and people behind the café
• Coordinate with church communications staff as needed
• Schedule may include early mornings, weekends, and special events
• This role is both hands-on and administrative, requiring time on the café floor and behind the scenes

Skills Needed to Succeed

• A growing personal faith in Jesus Christ and a passion for ministry and community outreach
• Previous experience in coffee shop management, hospitality, retail, or a related field preferred
• Strong leadership, organizational, and communication skills
• Experience training and leading teams
• Basic budgeting, inventory, and vendor management experience
• Comfortable using social media platforms for business promotion
• Ability to balance operational excellence with relational ministry
• Warm, approachable, and service-oriented
• Spiritually mature, teachable, and aligned with the church’s beliefs and values
• Organized, dependable, and proactive
• Creative and community-minded
• Able to work independently while collaborating closely with church staff
• Proficiency with Apple computers and Google Docs/Workspace applications 

Benefits

• Paid vacation (starts at 3 weeks) 
• Paid Holidays (12+ days)
• 401K Match
• Paid Medical & Dental Insurance w/HSA Contribution
• Vision Insurance available 
• Professional development opportunities
• Access to free counseling & legal services for creating your Will or POA
• Paid time off to attend our camps, mission trips, or serve in an approved outside ministry 
• Paid Time off to attend Conferences 

What We Believe

At Long Hollow, our mission is to live out our God-given calling as we follow Jesus and make disciples every day. We measure success not just by what we accomplish, but by the type of disciples we develop: Spirit-led followers, intentional friends, humble guides, and forces for good. This means we strive to walk with Jesus daily, intentionally invest in those around us, guide others closer to Him, and make a tangible impact in our community where we live, work, and play.