Legal Associate - Hybrid Nashville, TN

TennCare's Office of General Counsel (OGC) requires the services of 1 Legal Assistant (LA) contract resource staff to support a significant increase in communications from advocates and legal organizations, which has expanded OGC’s administrative workload and diverted attorney time from higher -value legal work. OGC serves as the agency’s primary avenue for advocates to raise legal disputes, program concerns, and questions involving TennCare applicants and members—an established pathway that helps resolve issues early, provides guidance on remedial actions when needed, and mitigates litigation risk. However, the volume of incoming communications has grown substantially (including a cited 799% increase in emails from key advocacy organizations between 2022 and 2026), driving increased requirements for consistent tracking, reporting, and timely responsiveness.