Legal Operations Associate

Job Summary:

The Legal Operations Associate is a key member of the legal team, responsible for supporting daily operations related to claim and matter management, payment processing, and compliance activities. This role ensures the smooth execution of various legal administrative tasks, providing critical support to attorneys and other legal professionals.

Essential Functions:

• Manage e-Billing system functions: Generate reports to support matter tracking and analysis, open and close legal matters in the case management system, respond to vendor inquiries, assist with vendor set-up and run insurance reporting quarterly for proper notification.
• Product Ownership and management of e-billing and matter management legal systems.
• Arbitration Check Requests: Process and track check requests related to arbitration matters, ensuring timely and accurate payments are made in accordance with legal and organizational requirements.
• Settlement Checks: Coordinate, process, and distribute settlement checks, maintaining accurate records and ensuring compliance with settlement agreements.
• EEOC/Other Claim Matter File Management: Distribute, maintain, and organize files related to agency and other legal claims, ensuring proper documentation, confidentiality, and accessibility for the legal team.
• Litigation Holds: Assist with the implementation, tracking, and releasing of legal hold notices (“lit holds”) to preserve relevant information for ongoing or anticipated litigation. Work closely with Information Security team ensuring an accurate custodian list and custodian clean-up in connection with data minimization.
• Non-Compete Agreements (with IGP Claims): Support the management and tracking of non-compete agreements, including those associated with IGP (Indemnity, General, and Professional) claims.
• Process seminar registrations, bar dues, and other memberships as well as department mail distribution.
• Manage Pcard receipts and coding.
• Ability to cross-train and support in Legal Operation functions.
• Assist with and provide Support Staff coverage and other miscellaneous duties, as assigned.

Minimum Education and/or Experience:

• Associate’s or Bachelor’s degree in Legal Studies, Business Administration, or related field preferred.
• 1-3 years of experience in a legal operations, legal assistant, or similar administrative role, preferably in a corporate or law firm environment.
• Strong organizational skills and attention to detail.
• Ability to manage sensitive and confidential information with discretion.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office Suite and legal matter management and e-billing systems.
• Ability to prioritize tasks and work independently in a fast-paced environment.

Benefits Overview:

Office Requirements:

• Required in office 4 days a week out of our headquarters in Hanover, MD

Core Competencies:

• Building Relationships
• Develop People
• Lead Change
• Inspire Others
• Think Critically
• Communicate Clearly
• Create Accountability

“Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.”