Legal Operations Specialist

A Legal Operations Specialist is needed to help increase the Legal Department’s effectiveness as it scales.  This role will support the efficiency, scalability, and strategic impact of the Legal Department. This role blends project management, process optimization, technology administration, data analysis, and cross‑functional coordination to ensure the Legal Team operates smoothly and delivers high‑quality service to the business.

Essential Functions:

The Legal Operations Specialists core job responsibilities include but are not limited to:

• Administering legal technology tools such as Fintech’s contract lifecycle management (CLM) tool, Ironclad, e‑signature platform and other tools associated with the legal tech stack


• Tracking key performance indicators (KPIs) and operational metrics for the legal department along with preparing dashboards to provide insights


• Creating and improving legal processes, design workflows that scale our business


• Ensuring that all Fintech contracts are stored securely in an organized fashion in Fintech’s CLM tool, Ironclad


• Ensuring that the Fintech contract repository is set up to support shared knowledge and compliant record keeping


• Managing Fintech’s contract workflow—including document processing, electronic signatures, and electronic filing—ensuring all contracts are properly tracked, executed, and filed in the repository


• Being the primary point of contact to internal clients to answer questions regarding legal support and contract processes, and triage incoming requests


• Supporting responses to data requests, subpoenas, or other document requests in relation to litigation, government inquiries, or other areas


• Managing the legal intake process by triaging business requests, coordinating with stakeholders, and ensuring timely responses


• Providing general administrative and project support to the legal team, including research and cross-functional coordination

Qualifications:

Required

• Bachelor's degree


• Experience implementing new technology and processes


• Demonstrated project management skills, including the ability to prioritize and execute multiple initiatives concurrently while ensuring precision and excellence


• Comfortable working in a dynamic environment where priorities can change rapidly, with a focus on delivering results efficiently


• Strong interpersonal and communication skills (both oral and written)


• Excels in a collaborative environment, with ability to forge strong, trusting partnerships with non-legal colleagues


• Proven ability to maintain strict confidentiality and exercise professional judgment when handling sensitive data


• Comfortable with data and good analytical skills

Preferred

• Experience organizing and maintaining legal files, contracts or corporate records


• Prior experience at an in-house legal department or law firm


• Familiarity with legal technology, including contract system/software and workflows


• Paralegal experience and familiarity with common contracts and clauses


• Experience utilizing and implementing Ironclad

About Fintech: 

For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy and sell goods and services in the retail, hospitality, and alcohol industries. This integrated platform centralizes invoice data and payments, POS and delivery data, product and cost compliance, price book management, and industry market data using AI, seamless integration capabilities, and proprietary automation technology. fintech.com 

Fintech is a Drug-Free Workplace. Fintech is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Fintech’s management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs and general treatment during employment.  We E-Verify.