Job Description - Legal Receptionist & Social Media Coordinator
Legal Receptionist & Social Media Coordinator
Location: Raleigh, NC Employment Type: Full-Time Law Firm Experience Preferred
Tymus Beverly, PLLC is an award-winning, boutique law firm with one focus: family law. We are seeking a professional, organized, and client-focused Legal Receptionist & Social Media Coordinator to serve as the first point of contact for our law firm. This role is essential to creating a welcoming experience for clients while supporting attorneys and paralegals with scheduling, communication, and administrative coordination.
This position also includes responsibility for the firm’s social media presence. During periods when front desk activity is slower (e.g., fewer incoming calls or visitors), the individual will proactively work on creating and posting social media content, ensuring consistent and professional online engagement.
The ideal candidate is outgoing, organized, friendly, detail-oriented, and comfortable managing phones, calendars, and social media in a fast-paced professional environment.
Responsibilities
Client Communications and Front Desk Support:
Greet clients and visitors in a courteous and professional manner
Answer and manage incoming phone calls, forwarding calls accurately to attorneys and staff
Utilize our practice management system to schedule initial consultations and client appointments;
Communicate with clients regarding scheduling matters, including appointments and court dates and other case-related inquiries;
Schedule and coordinate appointments for multiple attorneys and paralegals
Maintain a clean, organized, and client-friendly reception area
Manage and monitor firm calendars to ensure accurate scheduling
Provide general information to clients while maintaining confidentiality
Social Media & Marketing Support:
Manage the firm’s social media accounts, including Instagram and Facebook
Create, schedule, and publish regular posts, including firm updates, announcements, and general content
Utilize downtime at the front desk productively by drafting, designing, and scheduling social media content
Create basic graphics and visual content using Canva or similar tools
Ensure all content aligns with the firm’s professional brand and voice
Coordinate with attorneys and staff to highlight firm news, achievements, and updates
Perform additional administrative and clerical tasks as needed
Qualifications
Previous experience answering phones in a professional office setting
Strong verbal and written communication skills
Excellent organizational and multitasking abilities
Professional appearance and demeanor
Ability to work independently and as part of a team
Strong attention to detail and commitment to client service
Familiarity with social media strategies and platforms
Experience using Canva or other basic graphic design tools
Basic understanding of social media platforms for business use
Preferred Qualifications
Experience in a law firm or legal office environment
Familiarity with legal practice management software such as PracticePanther, Clio, or similar systems
Experience using Canva or other basic graphic design tools for social media
Why Join Our Firm
Professional, team-oriented work environment
Opportunity to work closely with attorneys and legal staff
Meaningful role with direct client interaction
Opportunity to contribute to the firm’s public presence and brand
Growth potential within the firm
We’re a fun bunch!
To Apply: Please submit your resume and a brief cover letter outlining your relevant experience.
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