Be part of an engaged team working collaboratively to support our clients and their needs
Understand and demonstrate the client journey and ability to apply these principals in everything we do, including telephone calls, email responses and working alongside other departments
Offering an exceptional service to clients and visitors
Be supportive, become the point of contact for day-day coordination for all client requirements
Accountability for the client floor and areas, follow up on tentative bookings which may be in the system and ensure that GMRM matches the daily activity
Complete video conference bookings with exact detail and accuracy. Where required escalate AV issues to the Front of House Technical Team to ensure client meetings are not impacted
Be exceptional by ensuring all events are actioned as requested, be professional in your approach to all situations. Support and assist with the preparation of documents and subsequent delivery of materials is completed in a timely fashion.
Embrace the company values to help build strong working relationships with colleagues, clients and users of our services
To attend company briefings, team meetings and training sessions as and when required
Excellent understanding and knowledge of the client journey,
Be attentive and provide support to users via helpdesk system, phone and walk ups
Liaise with 3rd party suppliers and engineers to ensure SLAs are met
Carry out other reasonable administration
There is no extensive liftin, walking or standing.
Client standards lift up to 50# but there is help.
Candidates would need Prior receptionist experience in a corporate environment and must reflect as working experience on resume.
Parking not included or reimbursed.
Salary :
No CV Required
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