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Legal Support Specialist

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Number of Applicants

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Job Description - Legal Support Specialist

The Legal Support Specialist ensures all court-related documents are accurately prepared, processed, and tracked, supporting timely, compliant actions across liens, garnishments, judgments, and repossessions. Our Legal Support Specialists collaborate with internal partners and courts while maintaining a high standard of accuracy, confidentiality, and service.

What You’ll Do

  • Prepare, review, and process court filings (e.g., Motions for Judgment) and related correspondence.
  • Process liens and garnishment answers via mail, fax, and email; update account records.
  • Create documentation for bank garnishments; mail paid-in-full/balance letters as requested.
  • Assist with scheduling/canceling repossessions and day-of account checks for changes.
  • Scan and index legal documents to customer accounts; maintain accurate digital files.
  • Provide backup coverage for Bankruptcy and for Virginia Beach/Norfolk courts.
  • Respond promptly to emails/voicemails; follow up on internal requests.
  • Perform additional duties as assigned by the department manager.

Preferred Experience

  • 1+ year in collections (preferred, not required).
  • Familiarity with civil court procedures and working with attorneys/legal specialists.
  • 2+ years of customer service in a fast-paced environment.

Education

  • High School diploma or GED required; Associate’s degree preferred.

Work Environment

  • On-time, reliable attendance; ability to work overtime as needed.
  • Comfortable operating in high-volume conditions with minimal supervision.
  • Medical
  • Dental
  • Vision
  • Life
  • Short term & Long term Disability
  • PTO & Sick Days
  • Employee Discount
  • Employee Assistance Program
  • 401k
Original job Legal Support Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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