Legal Technology Trainer

With over 240 attorneys and eight office locations in Louisiana and Texas, Kean Miller serves as legal counsel to the people and industries that drive the energy-belt economy. From our offices in downtown Baton Rouge, Bluebonnet-Baton Rouge, New Orleans, Houston, The Woodlands, Lafyette, Lake Charles, and Shreveport, Fortune 500 companies, national businesses, and local companies rely on Kean Miller for efficient legal services and practical advice, always provided in a cost-efficient manner.

Kean Miller is seeking a Legal Technology Trainer to work in our Technology Department in our Baton Rouge office. 

Position Overview

This position plays a crucial role in developing and implementing effective training programs that enhance employee skills and foster professional growth within the organization. This position is responsible for designing training curricula and ensuring that all training initiatives align with the firm’s strategic goals. The ideal candidate will possess strong organizational skills and a passion for educating staff and attorneys.

Responsibilities Include

Train attorneys and support staff on the basic and advanced functions of the core and specialized legal applications used by the Firm using such methods as one-on-one training in-person, in-person group instruction, and on-line instruction. 

Partnering with and forming strong trusted advisor relationships with Firm Management, Practice Group Leaders and Partners to identify training and program needs and determine appropriate means to deliver and assess the success of related programs

Measure and assess organizational needs to effectively design, implement, and evaluate programs that facilitate the development and continuous learning of all Firm employees to ensure Firm objectives and strategic needs are being met

Develop, execute, and expand as needed, training programs offered at all levels within the employee and attorney 

Develop and maintain training materials for all applications and systems used by the Firm

Assist with testing and documentation of applications and settings for new systems and software

Identify additional training requirements by working with IT staff, analyzing help desk reports, and classroom feedback

Evaluate eLearning platforms/Learning Management Systems for the most effective programs and develop content for on-demand skills-based video training

Conduct multiple-session computer application training for new hires. Collaborates with Human Resources on coordinating new hire training and works with HR to identify additional training needs of the Firm

Provide desk-side assistance and floor support during and after training

Conduct post training surveys to assess effectiveness

Technical Knowledge

• Microsoft Windows 10 Enterprise or higher
• Microsoft Office 365 (Word, Excel, Outlook, PowerPoint, OneDrive, SharePoint)
• Document management systems (DMS) experience preferred
• In-depth knowledge of templates, document design, and styles
• Learning management system
• Knowledge of legal case management, time entry, and expense systems preferred.

Required Qualifications

• Bachelor’s degree, or equivalent certifications, or equivalent work experience
• Minimum 5 years of technology or organizational development training experience
• Previous law firm experience highly desired
• Experienced in planning, designing, teaching, and facilitating technology training
• Ability to communicate with attorneys and staff in an effective, non-technical manner
• Demonstrated research, analytical, and critical thinking skills within fast-paced, innovative technology environments
• Strong organizational, prioritization, time management, and project management skills, with the ability to adapt quickly to changing priorities and new applications/technologies
• Ability to work well under pressure, facilitate solutions, and meet deadlines and respond to changing priorities with ease
• Strong interpersonal, writing, verbal communication, customer service skills and collaborative mindset
• Ability to travel to all eight offices (overnight travel required) 

Work Location

Baton Rouge 

This position is fully in-office 

Must be able to travel to all eight (8) locations of Kean Miller in Texas and Louisiana to train new attorneys and staff

What Kean Miller Offers

We offer a people-first culture, meaningful work, competitive salaries, and an extensive benefits package that includes health, life, disability, dental, vision coverage and 401(k).

How to Apply 

Please submit a resume to [email protected] or apply through our Careers Page on our website.

All submissions are held in the strictest confidence.

Kean Miller is committed to providing equal employment opportunity to all applicants and employees in full compliance with all state, federal and local laws prohibiting discrimination based upon, race, color, national origin, gender identity, age, genetic information, disability, military or veteran status, religion, sexual orientation, or other status or activity protected by law.