Lending Quality Control/Post Closer

Description

 We firmly believe that our employees are the driving force behind our MISSION.  Join the Consumers team and join us in saying, “I make a difference”.Consumers National Bank provides a community banking environment where achievements are recognized, and employees are empowered. Our corporate culture fosters a collaborative approach to business decisions and decision making for the greater good of the organization and its customers. We work together to exceed our customers’ and shareholders’ expectations and to build lifetime relationships with them, our friends and neighbors.  Consumers National Bank has an immediate Lending Quality Control/Post Closer position available in our Minerva Corporate Office. We are pleased to offer a generous benefits package, competitive wages, and a collaborative professional work environment. Background, credit, and previous employment checks apply to all applicants. Consumers National Bank is an Equal Opportunity Educational Institution/Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. 

Duties include, but are not limited to the following:

• Review all pending documents and follow-up on incomplete or missing items
• Prepare any needed title work to include requesting any needed additional checks for lien’s late fees for any situation regarding the perfection of our lien
• Scan documents into the system for file and record keeping purposes as needed
• Conduct periodic ARM (rate change) verifications
• Inform Loan Servicing Manager and/or SVP, Chief Credit Officer of any unusual circumstances or trends
• Follows review procedures assuring accurate and timely assessment for quality control
• Assist Loan Operations and Processing Department as needed
• Answer questions from customers regarding their loans
• Resolve issues related to the data on existing loans, as they arise
• Assist with force placed insurance tracking as needed
• Reviews new note file documentation with an emphasis on quality control and fraud prevention
• Review and verify daily system file maintenance reports
• Reviews closed loan files for accuracy and completeness in accordance with regulatory and bank requirements
• Follow-up for unrecorded documents
• Follow-up for missing insurance policies
• Assist Internal Audit and Loan Review with gathering and researching information
• Assist with loan payoff processing as needed

Requirements

 Skills/Experience/Education:

• High School diploma or equivalent
• Minimum 1 - 2 years loan origination or equivalent administrative experience
• Effective written and verbal communication skills
• Demonstrated ability to provide courteous and professional service
• Strong attention to detail including reading and proofreading skills
• Requires visual speed and accuracy, ability to take directions and execute tasks while under pressure
• Well-developed time management and organization skills
• Able to exercise appropriate judgment and seek/involve management when necessary
• Possess well developed analytical, mathematical skills
• Proficient computer skills with an emphasis on Microsoft Office Suite
• Experience working in a team-oriented, collaborative environment

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will have extensive contact with bank personnel, as well as with customers, the public and the community, and is to conduct relationships in a manner that will enhance the overall marketing effort and working environment of the bank. Will be called upon from time to time to participate with community organizations and in bank and community projects. Must be able to work effectively under the pressure of deadlines; may require more than average working hours when workload or job demands mandate. Must be able to understand and comply with all Bank Policy and Procedures and applicable Regulatory Guidelines.