Level 3 Technical - Energetic Workplace

At eXcell, we set you up for job success right from the start. Our precision recruiting process aligns the right fit for the right people.

Our client has a brand new opportunity for a Level 3 Technical to join their team onsite in Folsom, CA. This resource will have frequent interactions with clients in person and also via phone, email, and IM.

Duties and Responsibilities:

• Installing and configuring OS on client laptops
• Migrating client data to new laptop
• Performing advanced break / fix support of software / hardware issues for clients
• Managing and updating tickets via the client's ticketing database
• Processing assets returned from clients leaving the company
• Ensuring all client inventory assets are stored and distributed in a clean and professional manner
• Assisting with asset inventory audits

Skills and Qualifications:

• Minimum 3+ years of technical experience desired
• Must be able to lift up to 35 lbs. solo
• May be required to walk / sit / stand / crawl / kneel for extended periods
• Must have excellent customer service skills and excellent written / verbal communication skills
• Requires knowledge of Microsoft suite (Outlook, Excel and Word primarily), Windows 10
• Technical certifications a plus

$23.34 per hour

We will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the City of Los Angeles Fair Chance Initiative for Hiring Ordinance as well as the San Francisco Fair Chance Ordinance.

We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life/AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA/HSA Pre-Tax Benefits, Employee Discounts.

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.