Liability adjuster

Position Overview

We are seeking an experienced Liability Adjuster to manage complex general liability claims, with a strong preference for construction-related claims experience. The ideal candidate has a solid understanding of coverage analysis, litigation management, and risk transfer, along with strong analytical, communication, and customer service skills.

Key Responsibilities

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  Manage complex liability claims involving detailed factual investigations, policy interpretation, coverage issues, litigation, and potentially significant exposures.

  
  


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  Analyze insurance policies, coverage provisions, and liability issues across multiple policies and coverage periods.

  
  


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  Track and oversee claims, maintain detailed claim files and diaries, and develop effective strategies for resolution.

  
  


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  Conduct investigations with insureds regarding claims and lawsuits.

  
  


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  Coordinate and monitor litigation, including the effective management of defense counsel.

  
  


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  Evaluate and pursue risk transfer opportunities involving additional insured coverage, contractual indemnity, and other responsible parties or insurers.

  
  


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  Maintain proactive communication with insureds, customers, carriers, and other business partners throughout the claims process.

  
  


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  Respond promptly to inquiries while providing excellent customer service.

  
  


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  Monitor reserves, expenses, and financial transactions to ensure accuracy and appropriate oversight.

  
  


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  Contribute to team objectives through knowledge sharing, special projects, and training initiatives.

  
  

Qualifications

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  5+ years of experience handling liability claims, preferably involving construction general liability.

  
  


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  Experience with construction coverage issues involving general contractors, developers, owners, and construction managers.

  
  


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  Knowledge of risk transfer, including additional insured tenders and contractual indemnification.

  
  


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  Professional Liability and EPLI experience preferred.

  
  


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  Active Adjuster license required.

  
  


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  Strong analytical, critical-thinking, and problem-solving skills.

  
  


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  Excellent verbal and written communication skills, including the ability to present well-reasoned claim evaluations.

  
  


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  Strong customer service and active listening skills.

  
  


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  Ability to manage multiple priorities and responsibilities effectively.

  
  


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  Proficiency in Microsoft Office, particularly Word and Excel.

  
  


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  A proactive, team-oriented mindset with a willingness to learn, share expertise, and support training initiatives.