Liability Claims Manager (910)

ABC Supply is North America’s largest wholesale distributor of exterior and interior building products.

ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Exceptional Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered.

* This position requires an on-site presence in our Beloit, WI office. *

The Liability Claims Manager position is a high-profile role within the Risk Management team, responsible for leading efforts to continuously improve ABC Supply’s liability claims management programs, processes, and best practices. This position reports to the VP of Risk Management and collaborates with Safety, Legal, Human Resources, Operations, Division and Branch associates, as well as third-party administrators to deliver high-quality claims outcomes. 

What You Will Do:

Located at our growing Beloit, WI campus, you will focus on U.S. claim management programs and services with insurers, third-party administrators, insurance brokers, and other service providers, as needed.

• Lead and develop a claims team of five, adhering to ABC’s core values of:  Respect, Opportunity, Work Hard-Have Fun, Entrepreneurial Spirit, Family, Give Back and American Pride.
• Desire and ability to work in fast-paced environment, with competing priorities.
• Ensure all claims management programs align with the overall business strategy and best-in-class practices.
• Coordinate and facilitate claims management activities with business, functional leaders, associates and external third parties. Provide claim management process coaching and guidance to Division and Branch associates.
• Maintain regular networking with peer groups and stay current with industry trends and standards.
• Manage internal risk management information system utilization and related third-party vendor programs, agreements, and relationships. Hold third-party vendors accountable for delivery of contracted services.

Minimum Qualifications:

• 7+ years’ experience in risk management or claims management.
• 4+ years’ experience in claims supervisory experience.
• Knowledge of multi-jurisdictional auto liability, general liability, product liability claim processes, and best practices.
• Excellent interpersonal and consultative skills, including the ability to communicate effectively and develop positive relationships.
• Developed network of defense counsel, accident reconstruction, and investigatory service providers.
• A high impact individual who is comfortable working independently and with all levels of the organization.

Preferred Qualifications:

• Demonstrated success in talent development.
• Experience with Risk Management Information Systems or Claims Systems, and self-administration claims processes.
• Passion for creating new and different - by simplifying, standardizing, and automating.
• Proficiency with Microsoft Office applications, including Excel and PowerPoint.
• Associate in Claims (AIC) or Associate in Risk Management (ARM) certifications.

Benefits may include:

• Health, dental, and vision coverage - eligible after 60 days, low out of pocket
• 401(k) with generous company match - eligible after 60 days, immediately vested
• Employer paid employee assistance program
• Employer paid short term and long-term disability
• Employer paid life insurance
• Flex spending
• Paid vacation
• Paid sick days
• Paid holidays

Equal Opportunity Employer / Drug Free Workplace

​ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.