Library Access Services Specialist I

Location: Montgomery County, MD
Job Type: Contract

Overview

Mfinite Consulting is seeking a Library Access Services Specialist I to provide front-line customer service and operational support within a college library environment. This individual will assist patrons with library resources, troubleshoot technology issues, and help maintain daily library operations.

Responsibilities

• Assist students, faculty, and staff with accessing library catalogs, databases, and research tools
• Provide in-person and virtual customer support for library services
• Troubleshoot computers, printers, scanners, tablets, and assistive technology
• Support circulation operations, including interlibrary loans, reserves, and periodicals
• Open, close, and secure library facilities as assigned
• Maintain safe and efficient library operations during evenings/weekends
• Create displays for holidays, heritage months, and campus engagement initiatives

Qualifications

• Associate degree required
• 1+ year library experience OR 2+ years customer service/administrative experience
• Proficiency with Microsoft Office and Library Management Systems
• Strong communication and multitasking skills

Preferred

• Experience with Alma by Ex Libris
• Academic or community college library experience

About Mfinite Consulting:
Mfinite Consulting is a certified minority-, woman-, and veteran-owned professional services firm delivering staffing, IT, and consulting solutions to government and commercial clients nationwide.