Library & Instructional Technician

Library & Instructional Technology Technician

South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.

over 16,000 Students

10 Campuses

Competency Based Education

Online

Library & Instructional Technology Technician Description

Administrative Responsibilities

• Facilitates the daily activities of the Resource Center.
• Collects and submits Resource Center usage data to the Director of Library Services.
• Issues ID cards to faculty, staff, and students. Maintains equipment and orders supplies, as needed.
• Supervises Federal-Work Study assigned to the Resource Center. 
• Ensures sufficient coverage for all open hours for the Resource Center.
• Assists with maintaining on-site library physical resources and equipment.

Reference and User Services Responsibilities

• Provides excellent customer service and problem-solving skills in assisting all Resource Center users.
• Helps students access available services and resources; directs students to further assistance as needed.
• Provides limited reference assistance to students, faculty, and staff. Makes referrals to the librarians, as needed.
• Assists with inter-campus loan receipt and return of library resources.
• Assists with receipt and return of interlibrary loan materials from other libraries.
• Assists with printer and computer use by Resource Center users

Technical Services Responsibilities

• Works directly with the Executive Director and Associate Directors of Instructional Design and Technology on projects that support the IDT team.
• Assist students with navigating Canvas courses.
• Provides training and support for basics of the Canvas Learning Management System, and other instructional technologies that support teaching and learning for on-ground, hybrid, and distance learning courses.
• Assists with IDT Help Desk on level 1 tickets.

Other Responsibilities

• All other related duties as assigned by supervisor
• Assists with annual inventory of Resource Center books, equipment, and other materials
• Attends all department and institutional meetings, in-service training sessions, and other meetings as requested by the supervisor

Education

• Minimum Associates Degree
• Bachelors Degree Preferred