Library Associate II - Youth Services

Salary :

$41,775.00 - $68,093.00 Annually

Location :

VA 23504, VA

Job Type:

Permanent Full-time

Job Number:

12196

Department:

Library

Opening Date:

06/17/2024

Closing Date:

6/28/2024 11:59 PM Eastern

Description

The City of Norfolk's Department of Libraries is currently seeking a Library Associate II for its Jordan Newby Anchor Branch. This position performs customer service roles at the public service desks by answering and attending to customers' questions in person and over the phone. Engages in youth services activities with regular programs for the public, and outreach activities.

Departmental Hiring Salary: $41,775

Essential Functions

Essential functions include but are not limited to:

Responsible for developing and implementing youth programming on a regular basis.
Works closely with NPL Marketing Departing for publicity of programs.
Prepares monthly statistics of programs attendees.
Supervises and schedules staff members of the children's library, and the entire staff, if required.
Manages the youth collection by selecting and ordering for appropriate age-group and weeding the collection as well.
Connects with community organizations, schools and daycares for outreach and partnership opportunities.
Supervises staff in other departments in absence of other supervising personnel of the branch.
Oversees and guides Youth services staff and volunteers when the need arises.
Provides customer service at the public service desk by assisting patrons with reference questions involving resources in print, the internet, databases, community information resources and readers advisory.
Receives deposits and posts money for daily cash report.
Performs circulation activities by checking materials in and out, reserving material requests, registering new patrons, coordinating Interlibrary loans and collecting fees.
Must be able to sit/stand for extended periods of time, lifts up to 25 pounds from ground to waist-level, bend, stoop, push, pull, and complete tasks requiring manual dexterity to retrieve books and other materials from shelves/cabinets ranging in height from floor level to approximately 6 feet, and unpack incoming books/orders.
Thorough knowledge of library resources, procedures, and systems.
Ability to use good judgement in daily services to analyze problems, recommend solutions and make decisions.
High degree of comfort learning new technologies.
Ability to relate library services to the needs of the community.
Ability to maintain effective working relationships with the public and other employees.
Participates in outreach partnerships, public relations activities, and community events.
Exhibits proficient knowledge of computer software and databases.
Develops ideas for brochures, pamphlets, booklets, and handouts for programs.
Demonstrates excellent organization & time management skills
Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Three years of experience in library, research or related services, including supervisory and/or management experience.
Additional Information & Requirements

Signing Bonus:

This position is eligible for a one-time $5000 sign on bonus.

Regular full-time and permanent part-time employees

may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

Special project/grant employees

are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

Temporary/seasonal and part-time employees

are generally only eligible for employer provided parking and access to membership in credit union.

Retirement
If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
The Tuition Assistance Program

is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:
The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City
Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

Yes - I am a current City of Norfolk Employee
Yes - I am a previous City of Norfolk Employee
No - I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

04

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

05

Please select the highest level of education you have completed.

Less than High School Diploma/GED
High School Diploma/GED
Some College (6 months or more)
Vocational/Technical Degree
Associate's Degree
Bachelor's Degree
Master's Degree or higher

06

How many years of Library working experience do you possess?

No experience
Less than one year
1-3 years
3-5 years
More than 5 years

07

Do you have programming experience?

Yes
No

08

If yes, briefly describe your programming experience. If no experience, type N/A.

09

This position requires the ability to work some nights and weekends. Are you able and willing to accept this scheduling requirement?

Yes
No

10

Are you familiar with any databases?

Yes
No

11

If yes, name one or two databases that you are familiar with? if no, type N/A.

12

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

I am not a Veteran
I am a Veteran
I am a Disabled Veteran

Required Question