Library Operations Assistant

SUMMARY

The Library Operations Assistant provides administrative, operational, and public service support for Lightner Library. Working closely with the Library Director and library staff, the position assists with circulation services, resource sharing, acquisitions processing, archives projects, and day-to-day library operations. The Library Operations Assistant helps ensure the efficient delivery of library services and contributes to a welcoming, student-centered environment that supports teaching, learning, and research at Keuka College.

ESSENTIAL RESPONSIBILITIES

Access Services

• Provides courteous and responsive service to students, faculty, staff, and visitors at library service points.
• Checks library materials in and out and assists patrons with routine circulation transactions.
• Responds to general library questions and refers research inquiries to librarians as appropriate.
• Assists with shelving, shelf reading, collection shifting, and stack maintenance.
• Assists with maintaining the environment and overall organization of the library.
• Assists in maintaining accurate patron and circulation records.
• Assists with processing interlibrary loan borrowing and lending requests.
• Assists with ordering, receiving, and processing library materials and subscriptions.
• Assists with tracking orders and resolving routine receiving issues.
• Assists with the physical processing and preparation of new library materials.

Administrative and Operational Support

• Assists with purchase requisitions, invoice processing, and recordkeeping related to library expenditures.
• Maintains departmental files, statistics, and operational records.
• Assists with compiling routine reports and usage statistics.
• Coordinates office and library supply inventories and ordering.
• Assists with scheduling, correspondence, and other administrative functions as assigned.

Archives and Special Projects

• Assists with processing, organizing, and inventorying archival and special collections materials.
• Supports digitization, preservation, and records management projects.
• Assists with library displays, exhibits, and outreach initiatives.
• Participates in special projects that support library operations and strategic priorities.

Institutional Responsibilities

• Ensures assigned responsibilities are completed in compliance with institutional policies and applicable regulations.
• Maintains a professional and courteous attitude toward students, faculty, staff, and external partners.
• Maintains effective working relationships and contributes to a collaborative team environment.
• Attends required meetings, training sessions, and professional development activities.
• Maintains a high regard for student privacy in accordance with FERPA requirements.
• Demonstrates integrity and professionalism in support of the College's mission and values.
• Regular and reliable attendance is expected and required.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent required.
• One to three years of experience in an administrative, customer service, library, educational, or office environment.
• Demonstrated organizational skills and attention to detail.
• Ability to communicate effectively both verbally and in writing.
• Ability to manage multiple tasks and priorities with accuracy.
• Ability to maintain confidentiality and exercise sound judgment.
• Proficiency with Microsoft Office applications and web-based systems.

PREFERRED QUALIFICATIONS

• Associate's degree or additional post-secondary coursework.
• Experience working in a library, higher education, or academic support environment.
• Experience with library systems or office financial processes.

PHYSICAL REQUIREMENTS

• Occasional evening and weekend hours as needed.
• Ability to move library materials and supplies weighing up to 25 pounds.
• Ability to perform shelving and other tasks requiring standing, reaching, bending, and walking throughout the library.

Employee Benefits Overview 

• Comprehensive Medical, Dental and Vision Coverage 
• Financial assistance for educational expenses, enabling professional growth and development. 
• Protection for you and your loved ones with employer-sponsored life insurance coverage. 
• Generous paid time off includes holidays and sick leave to ensure work-life balance. 
• Retirement benefits eligible on the 1st day of employment and matching contributions after 6 months of employment 
• Access to confidential counseling and support services for mental health and personal matters through the Employee Assistance Program 

Work with Purpose at Keuka College Founded in 1890, Keuka College is a private, liberal arts-based institution located on the shores of Keuka Lake in New York’s Finger Lakes region. Our close-knit lakeside campus fosters collaboration, innovation, and personal growth. Why Keuka College?

• Mission-Driven: Empowering students to lead, serve, and succeed. 
• Experiential Learning: A hands-on, immersive educational environment.
• Strong Community: A caring, respectful culture rooted in integrity and leadership.
• Student-Centered: Dedicated to the success of every student.
• Professional Growth & Balance: Support for your development and well-being.

About the Community: Keuka Park offers scenic lakeside living, outdoor recreation, and access to nearby Penn Yan’s small-town charm—all in the heart of the Finger Lakes. Join us and be part of something truly “small on purpose.”