Library Services Manager-Youth

POSITION IS OPEN UNTIL 4/30/2025

SUMMARY: Manages a library service area (Youth, Adult or Collection Services) for Teton County Library; ensures the library facilities are attractive, safe, and provide a variety of informational, instructional, recreational, and research services to meet the needs of the community; assures operations are in compliance with state and federal regulations, and County policies.

PRIMARY DUTIES AND RESPONSIBILITIES:

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required.  The job description is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

·         Manages a library services area, which could include youth services, adult services or collection services, to include informational, instructional, recreational, and research programs and projects; plans, develops, and organizes special outreach and promotional programs and activities; assists in budget development and management of budget and library resources; assures activities are in compliance with all laws, policies, and regulations.

·         Manages library staff; plans, prioritizes, and assigns tasks and projects; instructs and trains staff, monitors work, develops staff skills, and evaluates performance; analyzes workload trends, and implements staffing and assignment adjustments; monitors workflow and the quality of services provided.

·         Ensures implementation of the services, programs, and events specific to the library service area.

·         Meets regularly with Library managers and senior staff to discuss and resolve service improvements, training and technical issues, policy and process improvements, resource allocation, community engagement, and priorities.

·         Provides technical and professional assistance to library patrons and teaches the use of library resources and equipment; assists with researching complex and difficult queries.

·         Promotes Library programs and services to local community agencies, advocates, and citizen groups.

·         Supports the relationship between the library staff and the general public by demonstrating courteous and cooperative behavior when interacting with patrons and library staff; maintains confidentiality of work-related issues and library information; performs other duties as required or assigned.

MINIMUM QUALIFICATIONS:

Education and Experience:

·         Bachelor’s Degree from an accredited college or university is required.

·         Master’s Degree in Library and Information Science (MLIS) preferred.

·         2-5 years of public library experience

·         1-3 years of experience as a Supervisor or Lead within department (OR an equivalent combination of education, training and experience)

Required Licenses and Certifications:

·         Valid Wyoming/Idaho Driver’s License and acceptable driving record preferred.

·         Specific technical skills training and certifications may be required.

Required Knowledge of:

·         Principles and practices of public library administration.

·         State and federal resources for Library programs.

·         Techniques and practices for efficient and cost-effective management of resources.

·         Methods and procedures for developing, managing, and maintaining library collections.

·         Library classification, cataloging, and acquisition protocols.

·         Policies, rules, and regulations governing the conduct and safety of library programs and facilities.

·         Customer service principles and practices.

·         Record keeping, records management, and project management standards.

·         Local community issues and regional community resources available to citizens.

Required Skills in:

·         Managing and coordinating public Library operations.

·         Developing and managing Library plans, budgets, policies, and procedures.

·         Managing staff, delegating tasks and authority, and coaching to improve staff performance.

·         Analyzing problems, resolving disputes and grievances, and developing effective solutions.

·         Promoting, presenting, and evaluating a variety of informational and educational programs.

·         Identifying library collection issues and recommending enhancements to meet the needs of the community.

·         Researching, compiling, and analyzing information from a variety of sources and developing effective action plans.

·         Evaluating patron needs and prioritizing and promoting Library programs and projects to meet needs.

·         Planning, prioritizing, and completing assignments with minimum supervision.

·         Operating a personal computer utilizing a variety of standard and specialized software.

·         Establishing and maintaining effective working relationships with other staff, the general public, and representatives from other local, state, and federal agencies.

·         Communicating effectively verbally and in writing.

Work Environment:

·         Work is primarily performed in a standard office environment.  Periodic offsite travel may be required.

·         Schedule may include evenings and weekends.