Are you seeking a meaningful career in a local business with national brand support that people recognize and trust?
As a Licensed Insurance Customer Service Representative, you will help grow a local Allstate agency by supporting customers and agents by handling inquiries, processing policy changes, resolving issues, ensuring client satisfaction, and building strong relationships in the community. You will apply insurance knowledge and sales skills to increase the customer’s understanding of the value of insurance and cultivate long-term relationships with trusted advice.
Responsibilities
- Achieve sales through retention and cross-selling existing customers
- Answer customer questions, process policy changes, handle billing inquiries, and assist with the claims process
- Help protect customers by offering Allstate products that will meet their needs
- Serve your local community by helping them prepare for life’s uncertainties
- Educate prospective customers on how to protect their families and assets
- Provide a positive customer experience
Job Qualifications
- Property and Casualty license
- Customer service skills
- Confident, motivated individual who works well independently
- Able to multi-task, follow through, and follow up
- Have excellent verbal and written communication skills
Benefits may include:
- Comprehensive on-the-job training
- Get paid to learn!
- Base plus commission plan
- Uncapped commission
- Additional bonus promotions offered
- Continuous learning and development courses are available through Allstate University
- Positive work environment
- Advancement opportunities
Disclosure: Each agency is different in how its staff, book of business, sales process, and compensation are structured. Compensation is typically offered as base plus commission and will depend on the agency and your experience. Actual benefits will vary per agency and may not include the abovementioned benefits.
Good Work. Good Life. Good Hands®
The world isn't standing still, and neither is Allstate. We're moving quickly, looking across our businesses and brands, and taking bold steps to better serve our customers' evolving needs. That's why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you'll have a hand in transforming Allstate and a dynamic industry. You'll have opportunities to take risks, challenge the status quo, and shape the future for the greater good.
Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying ahead of whatever's coming next, to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.
This opportunity is not directly with Allstate Insurance Company, but as a staff member with an Allstate Exclusive Agent, an independent contractor. ©2021 Allstate Insurance Co.
As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.
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