Licensed Customer Service Representative

Salary :

$35,000 - 50,000 yearly

Company : Joshua Lawrence Agency

Job Type : Full Time

Green Bay, Wi 54313

Job Description - Licensed Customer Service Representative

Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Opportunity for advancement

Paid time off

Vision insurance

Wellness resources

Joshua Lawrence Agency LLC – American Family Insurance

Green Bay, WI | Full-Time | $16 - $24 per hour plus performance based bonuses

Agency Culture

About the Role

As our Customer Service Representative, you’ll play a key role in keeping our agency running smoothly. You’ll assist with insurance-related administrative tasks, support customer sales & service efforts, and ensure efficient office operations.

What You’ll Do:

✅ Process insurance documents, applications, and policy changes

✅ Follow up on leads, referrals, and inquiries to drive sales

✅ Educate customers on insurance products and tailor solutions to their needs

✅ Handle phone calls, emails, and customer inquiries with professionalism

✅ Assist with billing, payments, and claims follow-ups

What We’re Looking For:

✔ Obtain an insurance in the state of Wisconsin for P&C within 90 days.

✔ Previous administrative or office support experience (insurance experience a plus!)

✔ Strong organizational skills and attention to detail

✔ Excellent communication and customer service abilities

✔ Proficiency in Microsoft Office and ability to learn insurance systems

✔ A team player with a positive, professional attitude

What We Offer:

⭐ Competitive pay: $16 - $24 per hour plus performance bonuses, based on experience

⭐ Full-time, stable position with growth potential

⭐ Supportive and friendly work environment

⭐ Opportunity to gain valuable experience in the insurance industry

⭐ Flexible schedule and PTO offered

If you’re a motivated professional who enjoys working in a fast-paced environment, we’d love to hear from you!

Join the Joshua Lawrence Agency LLC and be a part of a team that values dedication and excellent service!

Job Type: Full-time

Compensation: $35,000.00 - $50,000.00 per year

Join Our Team. Bring Your Dreams.

We are looking for Team Members to be Sales Specialists, Family Risk Advisors and Customer Service Reps.

Team Member Career

Are you passionate about making a positive difference and having a meaningful impact on the lives of people in your community? We are always seeking talented, motivated individuals to join our team.

This position is an Agency Team Member working for the Agency Owner and is not an employee of American Family Insurance.

Original job Licensed Customer Service Representative posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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About the Company

Joshua Lawrence Agency

Offering Business and Personal Insurance coverage options for your home, office, autos and life. Let us protect the dreams you've worked so hard to achieve.

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