Licensed Customs Brokerage Manager

Customs Brokerage Manager
Queens, NY – Full Time
Department: Customs Brokerage
Level: Manager/Supervisor

Overview
A leading international freight forwarding and logistics provider is seeking an experienced Customs Brokerage Manager to lead and oversee customs operations in the New York area. This role offers hybrid work, a competitive salary, a comprehensive benefits package, and opportunities for professional growth.

What We’re Looking For

• 5–10 years of experience as a Customs Brokerage Manager (must be a licensed Customs Broker)
• Proven ability to mentor, lead, and manage a high-performing Customs Brokerage team
• Strong knowledge of U.S. Customs procedures, import compliance, and related regulations
• Ability to oversee the timely and accurate creation and transmission of customs entries

Key Duties & Responsibilities

• Manage supervisors/managers within the Customs Brokerage department, providing leadership, guidance, and oversight
• Directly supervise and mentor non-supervisory staff
• Ensure compliance with organizational policies and all applicable laws and regulations
• Oversee interviewing, hiring, and training of staff; assign and direct work; conduct performance evaluations; and address performance or disciplinary matters as needed
• Prepare entry documentation from shipper’s invoices in compliance with U.S. Customs Service regulations and those of other federal agencies (EPA, FDA, etc.)
• File customs entries and arrange for payment of duties
• Provide accurate duty rate quotes and guidance to clients
• Prepare appeal documentation for duty charges as required
• Coordinate storage and transportation of imported goods from port to final destination
• Classify goods according to the Harmonized Tariff Schedule and ensure all duties, taxes, and fees are paid
• Maintain both digital and physical records as required by U.S. Customs

Work Schedule

• Monday to Friday, 9:00 AM – 6:00 PM EST (New York)

Salary Range

• $100,000–$120,000 base salary (commensurate with experience and education)

Required Skills & Qualifications

• U.S. Customs Broker License (required)
• Strong experience in Entry Writing and U.S. Customs procedures
• Knowledge of Harmonized Tariff Schedule, CROSS, and U.S. Customs Regulations
• Experience managing a team of Entry Writers
• Proficiency in Microsoft Office Suite

Benefits (After 90 Days)

• Medical, Dental, and Vision insurance coverage
• Life and Accidental Death & Dismemberment insurance
• Paid vacation, personal, and floating days
• 401(k) plan with up to 3% company match

Work Environment & Culture
This organization offers a collaborative, team-oriented environment with a focus on professional growth and employee well-being. Regular company-sponsored events and team-building activities contribute to a supportive workplace culture.