Licensed Massage Therapist

Licensed Massage Therapist
To perform exceptional Massage Services to our guests. To become an expert in the spa industry. To contribute to the team environment in a positive and helpful way. Practice the business principles of tracking and planning and investment of downtime.

Key Areas:

• Performing services, developing skills and assisting others - 70% of time


• Business development - 10% of time


• Client care - 10% of time


• Tracking & planning - 5 % of time


• Sanitation - 5% of time

Education/Experience/Tools:

• Valid CA Massage License


• Previous salon/spa experience a plus, but not required


• All tools and products to perform services are provided by salon

Skills/Knowledge/Ability:

• Strong communication abilities


• Ability to learn tracking formulas


• Strive to deliver exceptional customer service


• Sales driven


• A love to show gratitude to the guests and community


• Proficient or willingness to learn and use your social media for business purposes


• Some computer skills

Performing Services/Developing Skills/Assisting Others:

• Preform all services that your license covers


• Develop skills that you aren't comfortable with


• Make retail and pre-book offerings to the guests


• Recommmend maintenance/homecare regimen instructions to guests


• Use daily travelers


• Step in and help co-workers as needed


• Use company's service standards

Business Development:

• Use social media as a way to showcase your work


• Network your services to recruit new guests


• Handout digital referral cards


• Cross promote with co-workers


• Attend all salon/spa meetings


• Attend all in-salon education in your department


• Support special events and giveback programs

Client Care:

• 1 hour of client care time weekly


• Wake up calls


• Thank you card and/or call back to all new guests


• High-end service call backs


• Reach out to missing guests

Tracking and Planning:

• Always have at least one week planned in your tracker


• Look up history of retail, last visit, and additional services


• Add up your day before and after to track growth


• Plan downtime


• Use Summit Planner

Sanitation:

• Keep your station clean at all times


• Remove paperwork and all items from your work area before you leave


• Complete daily sanitation duty


• Sanitize tools and equipment used before you leave every day


• Complete weekly sanitation
  
  

Job Types: Full-time, Part-time

Pay: $34,000.00 - $99,000.00 per year