Licensed Vocational Nurse - ECM

Heritage Health Network (HHN) is seeking a Licensed Vocational Nurse (LVN) to join our Enhanced Care Management (ECM) team supporting members within the IEHP Pod. The LVN will work closely with RNs, Lead Care Managers, Community Health Workers, Behavioral Health Care Managers, and the Director of Clinical Operations to provide coordinated, whole-person care.

This is a member-facing role that combines clinical support, care coordination, community-based member engagement, and clinical documentation.

What You’ll Do

• Provide clinical support and care coordination for an assigned caseload of ECM members within the IEHP Pod.
  
• Support individualized, person-centered care plans and address barriers to care, including avoidable ER and hospital utilization.
  
• Conduct member visits in the community or home and accompany members to medical appointments as needed.
  
• Complete risk assessments and collaborate with RNs and Lead Care Managers to develop and update care plans.
  
• Use motivational interviewing to engage members, encourage adherence, and support behavior change.
  
• Coordinate with hospitals and other providers on discharge planning and transitional care.
  
• Review clinical documentation and care plan notes for accuracy and completeness.
  
• Participate in daily pod huddles, case conferences, and multidisciplinary care reviews.
  
• Help members access appropriate healthcare services, resources, and community support.
  
• Maintain accurate, timely, and compliant documentation in ECW.
  
• Ensure documentation supports health plan, regulatory, billing, and payment requirements.
  
• Escalate cases outside the LVN scope of practice to the RN or Director of Clinical Operations.
  

Why Join HHN?

At Heritage Health Network, you'll be part of a collaborative care team focused on improving outcomes for Medi-Cal members through Enhanced Care Management, whole-person care, and community-based support.