Licensing Specialist I

Description

 The Licensing Specialist will contribute to the Licensing Center organization, workflows, and team projects. The specialist will bring a high level of expertise and knowledge to the department, and stay up to date on the industry and any changes in rules and regulations.    

Primary Responsibilities

This position will have the following primary responsibilities:  

Managing clients’ expiring registration renewals 
Meeting with clients for licensing, notary and other registration-based needs

Processing licensing tasks from CNS specialists and directly from clients and customers:  

• Auto Titling and Licensing and General notarization   
• Licensing specific services to individual states

Secondary/Back-Up Support Responsibilities

Ensuring the workplace is audit-ready

Other duties as assigned 

Requirements

Qualifications and Skills

Proficient using Microsoft products (Word, Excel, Outlook, Teams)

High level of organization and ability to multi-task across multiple platforms and programs

Excellent verbal and written communication skills – ability to engage and communicate with CNS team and clients verbally and in writing/electronically

Broad knowledge of all service lines for general questions, correspondence, referrals and cross promotional opportunities

Deep expertise (or desire to develop expertise) in DOT licensing needs within Pennsylvania and beyond

Pennsylvania Notary Commission (to be completed/earned within the first 90 days of employment, CNS compensates for time training and studying in preparation for this)