Lien Release and Servicing Operations Specialist

First National Bank of America’s Loan Servicing Team is looking for a proactive, detailed and organized Lien Release and Servicing Operations Analyst to join the Servicing Operations team. This role will accurately release liens on paid off loans, and service the unique portions of First National’s loan portfolio which make us a specialized lender. The ideal candidate for this role will be self-motivated, have a natural curiosity, which drives them to research unique and challenging situations; a sharp eye for detail, strong problem-solving abilities, a capability to multi-task and prioritize; and strong written and oral communication skills. The candidate will have the ability to communicate and educate various levels of staff within multiple levels across the company.

Responsibilities:

• Research, verify chain of title, and draft real estate loan release documents to ensure compliance standards are met and collateral is accurately released


• Preparation of Warranty and Quit Claim deeds and required state forms for recording


• Timely correction of errors and rejected documents received from recording authorities


• Release of mobile home titles


• Release of abstracts


• Renew or release UCC filings as appropriate


• Preparation of final release documents to be mailed to customers including escrow refunds, final invoice and escrow analysis


• Daily completion of worklist items


• Track releases to ensure documents are recorded and returned

Qualifications:

• Excellent critical thinking skills, attention to detail, and follow-through


• Knowledge of real estate liens, titles and related requirements preferred


• Proficient use of advanced Microsoft Excel, Word and Outlook functions


• Understanding and use of CSC Technologies, preferred, but not required


• Ability to prioritize tasks and meet deadlines


• Experience in real estate mortgage and contract documentation preferred


• Comfortable working in a demanding, fast-paced environment


• Drive, humility and an established ability to work independently in a team environment

Employee benefits

• Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00


• Dental – Premiums as low as $0.00


• Vision – Low premium Plan


• Discounted childcare


• Pet Insurance


• Paid Time Off (PTO)


• 401k with employer match

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

Note: These statements are intended to describe the general nature and level of work involved for this job.  It is not an exhaustive list of all responsibilities, duties, and skills required for this job.

First National Bank of America is an Equal Opportunity Employer.

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