Lien Resolution Specialist

Lien Resolution Specialist

Who is Intellivo?

Powered by IntellivoIQ technology, we provide solutions to health providers, billers, health plans, and payers by locating previously undetected auto and workers’ compensation payment sources to increase revenue for our healthcare clients.  Imagine a place where your talent is treasured, and excellence is rewarded. Now imagine a collaborative culture where every voice is valued. Fueled by over 25 years of experience and our innovative mentality, we continue to grow fast.

Role Summary

As a Lien Resolution Specialist, you are responsible for representing our client’s financial interests and negotiating a recovery across an assigned portfolio of cases.  To be successful in this role, you must be highly organized, have persuasive communication skills, have a natural ability to solve problems with critical thinking, and be a self-starter.  You will be representing the top companies in the country and your hard work will help them to combat the growing costs of healthcare that employees and employers are faced with year over year.  You don’t have to have the “know-how” of all areas of insurance, you just need to know how to get the answers!  

Location 

This role is an on-site position at 6075 Poplar Ave Memphis, TN 38119

Responsibilities 

• Manage and oversee a large portfolio of reimbursement cases


• Own and direct the strategy on each individual recovery case to expedite case completion and resolve case favorably for our clients


• Dig deeply into case data and perform medical claims reconciliation to identify accurate recoverable total


• Ensure the accuracy and quality of case status information for client reporting


• Recognize and understand opportunities and needs across a large portfolio of cases


• Understand case actions and their impact on clients' financial recovery


• Ask questions and test assumptions made in the handoff of information


• Build strong communication and trust with other parties on each case


• Negotiate a favorable resolution and settlement for our client’s financial lien

Qualifications 

Our backgrounds are varied at Intellivo. If these statements sound like you, you might be a good fit for this role:

• B.S / B.A required


• Previous professional work experience


• Strong and confident verbal communication skills;


• An ability to multitask, prioritize, and balance varied tasks on a daily basis;


• Self-confidence sufficient to execute on tasks independently, trust his/her judgment, and yet know when to ask questions;


• An intellectually curious personality and a demonstrated commitment to continuous improvement; and


• Of course, a desire to join a growing company with a vibrant, entrepreneurial culture.

Why work for Intellivo? 

• Amazing Team Members – Intellivators!


• Medical Insurance


• Dental & Vision Insurance


• Industry leading health & wellness benefits


• 401(K) retirement plan


• Generous Paid Time Off


• And More!

*Benefit Recovery Group has been renamed Intellivo.