Life Skills Case Manager

• Assesses patients’ individual situations to determine needs and goals.
• Builds rapport and trust with patients and their families.
• Identifies issues such as abuse, neglect, unemployment, trauma, and poverty in order to identify services needed.
• Distributes housing packets to DHS patients and reviews the necessary requirements.
• Assists patients in locating viable food sources while promoting healthy eating habits.
• Recommends facilities where clothing can be purchased.
• Develops relationships with legal counsel who will accept referrals for patients in need of legal advice and representation.
• Provides education and guidance around developing financial literacy.
• Provides direction on the importance of being employed and how to maintain a regular job
• Provides education and support regarding home management, including house cleaning, maintenance, and organizational tips
• Suggests facilities and organizations that can assist with recognizing developmental delays in children in order to obtain early intervention services and a proper educational pathway.
• Provides information on the educational requirements needed to complete one’s GED.
• Provides information and discusses the importance of filing for financial aid programs that will assist with tuition for advanced educational opportunities.
• Refers patients to the appropriate authorities to obtain appropriate childcare services while employed or while attending school to advance their education.
• Discusses cash assistance and food stamp programs that are available on a temporary basis and how to maximize these benefits.
• Refers patients to behavioral health counseling services as needed.
• Provides necessary follow-up and assistance to ensure goals are being achieved.
• Attendance and participation in the annual Camp Rise Up program; specific duties will be assigned by Supervisor.

Administrative Duties:

• Researches and develops relationships necessary to refer patients to services that are needed to achieve their goals.
• Collaborates with the Medical, Dental, and Behavioral Health teams to identify patients that are in need of services.
• Maintains accurate patient records that will be referred to during follow-up.
• Prepares reports and needed documentation to demonstrate successes and failures.
• Other duties as assigned

Bachelor’s Degree in Social Work, Master’s preferred; familiarity with vulnerable patient populations and the shelter and homeless systems; prior experience working with vulnerable populations preferred; Bilingual in English and Spanish is preferred; strong knowledge of Microsoft applications, including but not limited to Word, Excel, PowerPoint, and Outlook; most be well organized and have the ability to effectively communicate with patients, staff, and management.