Monitor the safety of all swimmers in and out of the water at Robin Lake Beach
Rotate stands and waters to ensure waterfront safety, including the ability to maneuver a kayak, paddleboard, and rescue board
Maintain a clean beach area by performing a daily beach sweep for trash and debris
Inspect Aqua Island daily to ensure proper inflation and safety operations
Administer First Aid, CPR, and AED as needed
Keep track of operating supplies and safety equipment inventory on a weekly basis
Maintain a daily safety log to track all activities, including rescues, incidents, and injuries
Attend all required staff meetings, training courses, and monthly in-service classes
Learn how to rent equipment for participants, including chairs, cabanas, kayaks, paddleboards, and pedal boats, as well as mini golf and Aqua Island
Provide clear communication of instructions to rental participants before entering the water for excursions to Aqua Island Park
Adhere to the company dress code and wear issued uniform and nametag
Create a nurturing, positive, and professional environment while promoting safety policies and procedures amongst staff, volunteers, and the community
Communicate clearly, honestly, and respectfully with all staff and guests while under high pressure situations as a first responder
Complete all other duties as specified during staff training and onboarding
Qualifications
Must be 16 years of age or older and have a valid driver's license
Must have a valid or be able to attain Ellis & Associates Special Facilities Lifeguard Training and Certification.
Must be able to work a flexible schedule, including weekends and all major holidays
Strong interpersonal and communication skills
Completion of a background check
Ability to sit/stand for long periods of time and work outside in extreme weather conditions, such as heat, cold, rain, and wind
Able to lift at least 50 lbs
Skills & Qualifications:
Be able to positively motivate and lead a team, conveying information and ideas clearly and effectively so that ownership of high levels of guest service is understood to be the role of each individual team member.
Be able to evaluate and select among alternative courses of action quickly and accurately
Be able to work well in high-pressure situations while maintaining composure and objectivity, including the ability to listen carefully to and resolve guest issues to the satisfaction of the affected guests.
Be able to identify potential guest issues and then develop methodologies to prevent or limit the impact of those guest issues during guest visits.
Be able to assimilate complex information and data for various sources and consider, adjust or modify to meet the constraints of the need.
Be able to effectively listen to, understand, and clarify concerns and issues raised by team members and guests.
Be able to work with and understand financial information and data and perform basic math functions.
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