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· POSITION SUMMARY:
The Lifestyle Director is responsible for managing operations, maintenance, and oversight of community events. This includes social, recreational, leisure-time, and related activities. The role takes point on promotion and charge of all events and volunteers, ensuring a safe, helpful, and clean working environment. As directed by the General Manager, this position complies with and enforces the community rules while proactively creating a community-focused experience.
· POSITION RESPONSIBILITIES:
· Respond to phone, email, and correspondence inquiries from residents, leasing consultants, and management team.
· Schedule, plan, organize, and attend activities and events; this includes facilitating speakers, classes, special interest activities, etc.
· Create, print, and distribute various communications, such as flyers, tickets, and the community newsletter.
· Sell advertising and maintain records/billing to advertisers and all other communication pertaining to the newsletter.
· Coordinate and administer the community website.
· Enlist and oversee any volunteer social committee(s).
· Coordinate and hire independent instructors as needed.
· Document and maintain records of all events for future use.
· Maintain various Association files and obtain necessary credentials/certifications and advise on any necessary social event insurance.
· Facilitate and maintain relationships with neighboring businesses to ensure positive and longstanding relationships within the community.
· Other duties and special projects as assigned.
· OPERATING SKILLS, KNOWLEDGE & ABILITIES:
· Education/Training:
Associate degree (A.A. or A.S.) in Marketing, Communication, Hospitality, or related field from a two-year college or university, or equivalent combination of education and experience.
· Experience/Knowledge/Abilities:
Must possess strong communication, interpersonal, organizational, marketing, and customer service principles and practices. Computer literacy: Proficiency and working knowledge of Microsoft Word, Excel, Canva (or equivalent).
· Special Requirements:
Physical demands include the ability to lift up to 50 lbs; Standing, sitting, and walking. The employee is required to work at a personal computer for extended periods of time, as well as talk on the phone for extended periods of time. Ability to detect auditory and/or visual emergency alarms. On-call 24/7. Ability to work extended/flexible hours and weekends based on project requirements. Driving when necessary. Ability to respond to emergencies promptly.
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