Heritage Asante is a new active adult community by Lennar Homes which consists of a 9,700 square foot clubhouse, 4,360 square feet of covered patio and expansive outdoor event space, sport courts, and a putting course. The community build-out will be around 1,500 homes.
Position Summary:
Primary responsibilities are centered on strategic planning of all resident programs within an Active Adult HOA Community. This involves big picture thinking backed by a focus on the tactical aspect of planning events and activities such as: recreational, social, travel, cultural, educational and entertainment.
Position Responsibilities:
Partners with the Community Manager to identify, coordinate and market all community events, programs and services.
Coordinate the development of content, branding, distribution, and other necessary information related to Association newsletters, social media, website or other lifestyle public relations and marketing publications as assigned.
Oversee support staff and facilitators to ensure facilities, events, rentals, classes and customer service meets the needs of the residents.
Oversee Marketplace Sponsorship program, facility rentals and on-site vendors.
Develop an active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
Work with residents to assist in the establishment of interest groups.
Secure all entertainment, food, decorations, and items necessary to carryout events and activities.
Oversee the operation and management of the membership desk as applicable to ensure adequate staffing, policy and procedure implementation and administration, asset control and required documentation.
Attend Board, club and committee meetings and lead the Activities Committee in conjunction with the Board Liaison.
Assess overall success of events through event surveys and evaluations.
Perform other duties as directed.
Knowledge, Skills and Abilities:
Ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy and overall experience of living within an HOA Community.
Effective and dynamic public speaking skills.
Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
Computer proficiency with respect to Microsoft Office Suite, database software, internet and website portals, point of sale system, registration processes, policies and procedures, equipment, material and products, etc.
Ability to lead people and get results through others.
Ability to interact and work positively and effectively with staff, volunteers and board members at all levels.
Ability to organize and manage multiple priorities and meet deadlines.
Ability to multi-task with frequent interruptions, changes and delays while remaining focused.
Ability to problem solve exercising good judgment and decision making.
Ability to adapt and adjust to change.
Physical Demands & Work Environment:
Position involves sitting, standing, and movement throughout the day.
Must be able to set up and break down events as needed.
Utilizing a computer in an office setting.
Capable of working extended hours, to include evenings, weekends and holidays.
This position will alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
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