Lifestyle Director | Brooklyn

WHY ELITE?

Elite Amenity Management is a full-service amenity management company based in New York City. We specialize in providing residential and commercial properties with high-end, personalized amenities and services. Our team of experienced professionals provides a wide range of services, including management, wellness services, design, and much more, creating a great amenity experience for each client. ELITE exists to make ordinary days feel extraordinary by transforming shared spaces into sanctuaries of health, well-being, and genuine connection with dedication and passion.

We are seeking an experienced and service-driven Lifestyle Director to deliver an unparalleled residential experience, creating a seamless and thoughtful living environment that anticipates resident needs and fosters a sense of effortless luxury.

WHAT YOU WILL DO

• Serve as the primary liaison between residents and the developer, ensuring clear communication, timely service, and elevated hospitality at every interaction.
• Oversee daily operations and programs within resident amenities and facilities, maintaining an exceptional standard of quality and care.
• Coordinate personalized resident services including move-ins/outs, dry cleaning, dog walking, apartment cleanings, TV mounting, furniture installations, and more.
• Manage resident onboarding, including welcome communications, elevator scheduling, insurance verification, and virtual package room organization.
• Strategically report resident feedback and facilities usage insights to the developer to help shape programming and service offerings.
• Execute and manage a robust calendar of events, including resident-hosted occasions, vendor coordination, payments, and day-of logistics.
• Provide 24/7 white-glove assistance to residents, ensuring every request is met with prompt, professional, and proactive service.

WHAT YOU BRING TO THE TABLE

• Proven experience in high-touch hospitality, property management, or luxury residential services.
• Naturally anticipates resident needs with a proactive mindset and commitment to going above and beyond.
• Highly organized with exceptional attention to detail; able to juggle multiple responsibilities and priorities.
• Strong communicator with the ability to interface confidently with both residents and developers.
• Tech-savvy and comfortable managing membership software, maintenance scheduling systems, and digital communication tools.
• Capable of light equipment maintenance and instructing residents on equipment and facility usage.
• Flexible availability to attend developer meetings, respond to resident needs, and ensure smooth operational flow.

WHAT WE OFFER

• $70,000 annually
• 401(k) with matching contribution for eligible employees.
• Comprehensive on-the-job training.

If you are passionate about making ordinary moments feel extraordinary and believe in making genuine, personal connections, apply now!

Elite Amenity Management is an equal-opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.