Lift Maintenance Supervisor

 About Us:

Discover the allure of the Northwoods at Marquette Mountain Resort. Immerse yourself in our passion for providing an exceptional experience, where every detail is carefully considered. Our resort offers year-round adventure and stunning natural beauty across all four seasons. Whether you seek the thrill of the slopes or the tranquility of the trails, you'll be captivated by the spectacular views of Lake Superior. Conveniently located just minutes from downtown Marquette, Michigan, our resort is your gateway to an unforgettable getaway.

Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.

 Shift: Full Time but must be available for Weekdays, Weeknights, Weekends, Days, Afternoons, Nights

Job Purpose:

The Lift Maintenance Supervisor is a skilled, passionate, and growth-oriented individual with experience in year-round aerial and surface lift operation and maintenance. Responsibilities include scheduling staff and jobs, tracking parts, managing costs, and prioritizing safety, excellence, efficiency, and premier guest service. This role requires working days, nights, and weekends, with a flexible schedule set for maximum productivity. The Supervisor leads the lift maintenance department, ensuring safe lift operation that meets or exceeds all governing codes, laws, and manufacturer recommendations. They play a critical role in guest safety and satisfaction.

Essential Duties and Responsibilities:

• Supervises all aspects of lift maintenance, including hiring, staffing, budget, inventory, training, and safety.
• Responsibilities cover planning and scheduling maintenance and projects.
• Collaborates closely with mountain operations, snowmaking, grooming, terrain park, lift operations, and ski patrol to achieve MMR goals.
• Leads the department safely and efficiently.
• Creates a safe and fun environment for staff and guests, promoting company policies, procedures, and all applicable laws and codes.
• Identifies efficiencies and creates necessary business/operational systems.
• Manages the budget per policy.
• Conducts staff reviews, training, and mentoring.
• Understands the department's role and ensures seamless collaboration.
• Maintains professionalism with coworkers, vendors, and guests.
• Ensures scheduling coverage during peak times/special events.
• Guarantees equipment operation and maintenance adhere to all applicable laws and regulations.
• Prepares and stores required operations and maintenance documentation (e.g., daily, weekly, monthly, annual inspections).
• Understands and actively models positive morale and professional behavior.
• Other duties as assigned.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. 

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

Minimum Qualifications:

• High School Diploma or Equivalent
• Minimum of 4 year experience
• Technology/Equipment:  Riblet aerial lifts, Stadeli paddle tow, AC and DC motors, VFD, PLC, gasoline and diesel engines, 480VAC, 12 and 24 VDC, hydraulic systems.
• Supervise mechanics, ensuring safe operational readiness of lifts.
• Conduct weekly/monthly inspections, basic preventative maintenance, and minor mechanical repairs.
• Troubleshoot fundamental mechanical issues.
• Familiarity with lift documentation (manuals, safety bulletins, drawings, parts catalogs) and industry codes is required.
• Complete maintenance paperwork.
• Understand basic mechanical concepts (hydraulics, lubrication, power transmission, rotating machinery, basic electricity) and industry practices (rigging, general ropeway maintenance, safety).
• Operate snow and wheeled vehicles safely.
• Assist higher-level mechanics with complex work.
• Immediately report all hazards/injuries.
• Proficient in Google Workspace (Sheets, Docs, Drive, Gmail).
• Must be a clear, effective verbal and written communicator, detail-oriented, efficient, and capable of creating/following systems.
• Requires a valid Driver's License and High School Diploma/Equivalent.

Physical and mental demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and climb or balance
• The employee is frequently required to sit and stoop, kneel, crouch or crawl and occasionally required to taste or smell
• Must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds
• Specific vision requirements of this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

Equipment Used:

• Snowmobile, ATV, UTV, Telehandler, Forklift, Pickup Truck
• Hand tools, power tools, rigging equipment, hydraulic pumps
• Work at height safety gear

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Harsh outside weather conditions. 
• Occasionally exposed to wet and/or humid conditions; high precarious places; fumes or airborne. particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock; and vibration. 
• The noise level in the work environment is usually loud. 
• Regularly work near moving mechanical parts and exposed to outdoor weather conditions and vibration

Employee Benefits:

Insurance:

• Medical - PPO and HDHP options
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with company match
• Dental Insurance
• Vision Insurance
• Accident & Critical Illness Insurance
• Group Term Life Insurance (company paid)
• Short and Long-Term Disability (company paid)

Paid Time Off:

• Paid Time Off (PTO)
• Paid Holidays
• Volunteer Time-Off
• Paid Maternity/Paternity Leave
• Bereavement/Funeral

Compensation:

• 401(k) Retirement Plan with company match

Other:

• Employee Assistance Program (EAP)
• Wellness incentives

Marquette Mountain is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.