It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
ESSENTIAL FUNCTIONS :
Associates will flex into day-to-day roles as required by the flow of the business. It is expected that when serving in a productivity role they can meet or exceed the standard productivity requirements. Associates will use advanced transactions to troubleshoot problems in the warehouse managements system (WMS). Examples include carrier and address change for invalid orders, lost inventory, inbound receipt variances, and invalid customer returns Associates will participate in the root cause investigations for failures in service, quality, and inventory Associates will act as the primary points of contact for ensuring quality and completion for key customer orders Associates will run pre-defined reports that indicate critical actions required in the work area and will follow up to ensure completion With the visibility to problems and understanding of the advanced transactions of the system we want the associates to initiate ideas for improvement that will prevent errors, increase quality, and improve customer service Assist associates in the area with basic problem resolution and re-enforce training with clarifications and passing along work method pointers COMPETENCIES: WMS experience. Associates should understand the purpose and be able to complete all of the primary WMS within a work area Understanding of Peter Millar processes and standards of quality and service are essential Extreme attention to detail and accuracy; High standards for quality work and workplace Self-directed and task oriented with excellent interpersonal skills Ability to efficiently/effectively communicate and coordinate with team members Ability to efficiently manage time and meet all deadlines Must be flexible as challenges present themselves Proficient with Windows based systems required Proficient with MS Office applications - Word/Excel required Problem-solve and develop ideas and suggestions for process improvements Must be able to perform physical tasks including moving boxes up to 40lbs, bending and reaching at various heights, and walking up and down steps DESIRED EDUCATION AND EXPERIENCE: A High School Diploma or GED is required. Experience of 2 to 3 years in distribution center or logistics Solid communication and ability to calmly work thru issue resolution Able to maintain and build effective relationships with cross-functional team.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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