Job Description - Limo & Bus Reservation Agent / Dispatcher
Benefits:
401(k) matching
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a Limo/ Bus Reservation Agent to join our team! As a Car Reservation Agent, you will be making reservations to our customers based on their needs for the trip, and ensure the customer understands the rental agreement and potential charges. You will also process payment for the vehicle, resolve customer issues quickly and professionally, and overall represent the company with each interaction. The ideal candidate has excellent customer service and communication skills, and an excellent eye for details.
Responsibilities
Greet customers and ascertain their needs
Assist them with their existing reservations, or work with them to find a solution to their vehicle issues
Explain the rental agreement and terms to each customer, and assign them the right vehicle
Accept and process payment
Address any concerns quickly and professionally, and do your best to make sure each customer is satisfied
Qualifications
Excellent communication skills
Excellent customer service skills
The ability to work well in a fast-paced, team environment
Founded in 2013, Crown Las Vegas has proudly established itself as a leading provider of luxury transportation in the heart of Las Vegas. With nearly a decade of experience in the limo and bus industry, we specialize in delivering exceptional transportation services for weddings, corporate events, parties, and special occasions. OUR MISSION
To offer our customers an unforgettable night out experience in our part buses in Las Vegas. We aim to offer best transportation services in town based on competitive prices while focusing on client’s requirements.
OUR VISION
Crown LV wishes to change the way people experience a transfer service by make use of state-of-the-art technology, approach and blueprint that offers a seamless and satisfying ride experience for clients!
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