Limousine Driver (Full-Time; Varied Shift)

JOB TITLE:

Limousine Driver

GRADE/FLSA STATUS:

H8-Non-Exempt

BADGE TYPE/COLOR:

Work Permit-Peach

DIVISION:

Hotel

DEPARTMENTS:

Transportation

REPORTS TO:

Supervisor, Transportation

WE ARE CAESARS

At Harrah’s Cherokee Casinos, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. 

• Our Mission: “Create the Extraordinary.”

• Our Vision: “We create spectacular worlds that immerse, inspire, and connect you. We don’t perform magic; we create it with excellence.”

• Our Values: “Blaze the Trail, Together We Win, All-In on Service.”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the well-being of our Team Members and their families, and making positive contributions to the communities in which we operate. 

JOB SUMMARY

The Limousine Driver provides safe, professional transportation for VIP guests and Team Members using property vehicles while delivering consistently exceptional service. This role adheres to all DOT, FMCSA, and state regulations, maintains an immaculate personal appearance, and ensures vehicles remain clean, well‑maintained, and fully operational. The driver enhances the guest experience through courteous interaction, up‑to‑date knowledge of property events and services, and prompt response to transportation needs and requests.

Responsibilities include transporting passengers according to schedules and business demands, performing routine vehicle inspections, reporting mechanical issues, and supporting transportation operations both on and off property. The Limousine Driver demonstrates Spotlight on Service standards, participates in departmental initiatives, and upholds Caesars Entertainment’s Mission, Vision, Values, and Code of Commitment in all interactions.

HOW YOU WILL CREATE THE EXTRAORDINARY

Living Our Values

• Demonstrate the organization’s mission, values, ethics, and service culture through daily actions and interactions.
• Support departmental goals by following established procedures, standards, and work practices.
• Identify basic issues or inefficiencies and communicate them to supervisors to support continuous improvement.

Operational Excellence

• Perform daily tasks accurately, efficiently, and in accordance with departmental procedures and quality standards.
• Follow direction on task assignments, workflow priorities, and operational requirements to support smooth operations.
• Maintain compliance with policies, safety guidelines, and regulatory requirements, reporting concerns promptly.

Quality & Performance 

• Use resources responsibly by minimizing waste, following inventory procedures, and maintaining proper documentation.
• Meet performance expectations related to productivity, accuracy, and service quality.
• Support process improvements by adopting new procedures and providing feedback when requested.

Guest Experience & Brand Excellence

• Provide friendly, professional, and responsive service that reflects the organization’s brand and service expectations.
• Assist guests, Team Members, or internal partners promptly and courteously, escalating concerns when needed.
• Help maintain a clean, organized, and welcoming environment that enhances the overall experience.

Teamwork & Growth

• Contribute to a positive, respectful, and collaborative work environment through teamwork and open communication.
• Participate in training and skill‑building activities to support personal growth and job proficiency.
• Demonstrate reliability, accountability, and professionalism that strengthen team performance.

WHAT YOU WILL NEED 

• Must be 18 years of age or older.

• High School diploma or GED preferred.
• Six months to one year of previous limousine service experience is preferred.

• Must possess and maintain a valid driver's license and meet company driver eligibility requirements, including fewer than three moving violations and fewer than three accidents within the past three years, and no disqualifying driving-related incidents within the past three years, including suspension of driving privileges, DUI/DWI convictions, reckless driving convictions, two or more speeding violations exceeding 25 mph over the posted speed limit, or any citation for unlawful cell phone use while operating a vehicle.

• A Commercial Driver’s License (CDL) with passenger endorsement is required.

ADDITIONAL REQUIREMENTS

• Strong guest‑service, communication, interpersonal, and decision‑making skills; able to multitask, prioritize, work independently or as part of a team, remain adaptable, and follow direction while maintaining a professional appearance and excellent personal hygiene.

• Knowledge of area highways, airports, hotels, and attractions; able to read and interpret highway maps and operate all passenger vehicles and light trucks, including manual transmissions, in varied traffic and weather conditions.

• Highly detail‑oriented with a strong work ethic; proficient with Microsoft applications (including Excel); able to stay informed on property events and respond promptly and courteously to guest and Team Member needs.

• Physically able to sit for long periods, remain mobile throughout the casino and surrounding property, lift up to 25 pounds, and perform frequent movements such as bending, reaching, kneeling, twisting, and gripping; able to respond to visual and auditory cues and communicate clearly in English.

• Effective in fast‑paced, high‑pressure environments with varying noise, temperature, lighting, crowds, and air quality (including secondhand smoke); able to work flexible schedules including evenings, weekends, and holidays while maintaining composure and delivering exceptional service.

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Harrah’s Cherokee Casinos is an enterprise of the Eastern Band of Cherokee Indians and is an Equal Opportunity Employer. 

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