Job Description - Line Lead

Line Lead

Location: Fort Worth Alliance, TX

Position Summary
The Technician Team Lead is responsible for supervising a team of technicians on the shop floor, ensuring reliable daily operations through attendance tracking, clear communication of engineer and supervisor instructions, inspection of daily production checklists, and consolidation/reporting of production status. This role requires a strong understanding of the team's processes, excellent interpersonal skills, and the ability to drive on-time execution and accurate reporting.

Key Responsibilities
Essential Duties and Responsibilities include the following. Other duties may be assigned.

Team Supervision & Attendance Management

  • Track and record daily technician attendance, shifts and handovers; follow up on absences and lateness and escalate patterns to supervisors or HR as needed.

  • Ensure adequate coverage across shifts and coordinate short-term replacements or adjustments to meet production needs.

Instruction Communication & Execution

  • Receive technical instructions, process updates and priorities from engineers and supervisors, and clearly communicate them to the team in a timely manner.

  • Verify that instructions are understood and executed correctly; provide clarifications and coordinate with engineers when questions arise.

Daily Checklist Inspection & Process Compliance

  • Review and inspect daily production/point-check checklists completed by technicians to ensure completeness and correctness.

  • Confirm that required pre-shift and in-process checks have been performed and that any deviations are documented and addressed.

  • Enforce adherence to standard work, safety, and quality procedures at the bench/line level.

Production Reporting & Status Consolidation

  • Collect, consolidate and report daily production status, issues, yield, and deviations to supervisors and production planners.

  • Maintain clear, concise logs of exceptions, downtime events and corrective actions; support follow-up and trend analysis.

  • Participate in daily stand-ups or shift handover meetings to communicate status and priorities.

Process Knowledge & Continuous Improvement

  • Maintain a strong working knowledge of the team's processes, standard work, test procedures and common failure modes.

  • Identify recurring issues, propose practical improvements, and support implementation with technicians and engineering.

  • Coach technicians on best practices and troubleshooting methods to improve first-time resolution and quality.

People Relations & Team Culture

  • Build and maintain positive working relationships with all team members; act as a point of contact for day-to-day concerns and morale issues.

  • Promote a collaborative, respectful and safety-focused team environment; escalate employee matters to supervisors/HR when required.

  • Support onboarding and on-the-job mentoring for new technicians.

Documentation & Recordkeeping

  • Ensure timely and accurate completion of shift logs, checklist records, attendance logs, and production reports.

  • Keep documentation organized and accessible for audits, handovers and management review.

Support & Collaboration

  • Work closely with engineers, quality, production planning and supervisors to resolve technical issues and align on priorities.

  • Assist in coordinating repairs, parts, and resources needed to minimize downtime and maintain throughput.

Key Skills and Expertise

Operational & Technical

  • Good practical understanding of shop-floor processes, standard work and basic troubleshooting relevant to the team.

  • Ability to read and verify checklists, simple test records and process documentation.

Communication & Leadership

  • Clear verbal and written communication; skill in translating technical direction into actionable tasks for technicians.

  • Strong interpersonal skills and the ability to maintain positive team dynamics under pressure.

Organization & Attention to Detail

  • Reliable recordkeeping and follow-through on attendance, checklists and reporting tasks.

  • Ability to prioritize issues and escalate appropriately to maintain production flow.

Tools and Systems

  • Familiarity with shift scheduling and attendance systems, production tracking tools or simple databases/spreadsheets.

  • Proficiency with common office tools (Excel, Outlook/Calendar) and shop-floor documentation methods.

Qualifications

  • Education and Experience

  • High school diploma or technical certificate; relevant experience on the production floor or in a technical repair environment.

  • Prior experience leading a small team or acting as a shift lead is preferred.

Preferred

  • Basic understanding of quality systems and safety practices.

  • Experience with production reporting or simple data consolidation.

Challenges in the Role

  • Balancing the needs of production throughput with quality and safety requirements.

  • Managing attendance and coverage shortfalls while maintaining team morale and performance.

  • Accurately consolidating and communicating production issues under fast-paced shift conditions.

To apply send your resume to [email protected]

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