Linux Systems Engineer - Non Exempt

Job Summary:
Top requirements: Linux, automation, and engineering away support (engineering mindset)
Job Description - Linux Systems Engineer, automation
• Excellent Linux skills to help support our growing development community on a Linux Developer Desktop offering.
• Primary Skills: Fluent in Linux / Active Directory and Kerberos / Developer tooling / Citrix / Ansible / NFS and Prometheus and Grafana
• Focused on engineering away support, engineering automation: single click rebuilds, service discovery, improve observability and reliability of linux VDI offering
• You need to know Linux really well to diagnose kerberos, AD or NFS issues and you need to know developer tooling to know how best to design things so that the tools can be managed, yet still work as though they aren't being managed.
• You need to have an engineering mindset to fix issues with the developer desktop at source and bake config into the next VDI image ready for roll-out - updating base image config, testing and shipping.
• Write good support documentation, FAQs, populate Question2Answer type offerings so the dev community we support can self-serve.
• Providing an awesome developer experience is of paramount importance for this role.
Ubuntu knowledge, Citrix knowledge, VDIs, Networking knowledge, Git pipelines, CICD, Docker