LMO Community Relations Manager I Minneapolis, MN / Indianapolis, IN

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This client-facing job is responsible for executing local market strategy in the Metro market segment. Key responsibilities include partnering with and supporting the Market Executive and local President in driving responsible growth through market communications, project management and community impact initiatives. Job expectations include up to 20% travel and developing internal and external relationships to further employee and community engagement across the assigned market(s).

Responsibilities:

• Drives integrated client, employee, and community engagement strategies by connecting internal business partners with both employees and external stakeholders, activating the full breadth of the Bank’s capabilities through strategic partnerships and high-impact event execution.
• Coordinates the local Bank of America Charitable Foundation funding process through grant approvals, declinations, and communications with nonprofits
• Manages local market volunteerism and adherence to community development services standards
• Supports the market’s external and internal communication plans including newsletter development, social media, talking points, etc.
• Executes and deploys local market assets as part of local brand strategy including but not limited to logos, tickets, and advertisements
• Supports market and employee network events, including delivery and setup of materials. Ability to lift at least 5 pounds

Skills:

• Administrative Services
• Event Planning
• Policies, Procedures, and Guidelines Management
• External Resource Management
• Project Management
• Relationship Building
• Adaptability
• Customer and Client Focus
• Drives Engagement
• Executive Presence
• Networking
• Oral Communications
• Presentation Skills
• Written Communications
• Business Acumen
• Collaboration

Required Qualifications:

• Must reside in or near Minneapolis, MN or Indianapolis, IN
• 5-10 years of experience operating within highly matrixed organizations, with demonstrated superior strength in program and project management, including event planning and execution
• Strategic mindset and negotiation skills, with the ability to translate community insights and partnerships into strategies that support and drive business objectives and market growth
• Must be able to translate plans/policies into specific goals, tactics, action plans and deliverables
• Proven ability to navigate, influence and collaborate with key internal and external stakeholders
• Superior cross-Line of Business coordination, with excellent verbal/written communication skills and the ability to interact and lead discussions with multiple business partners/executives
• Ability to utilize communication skills and tools such as public speaking, newsletters, websites, and social media
• Strong interpersonal skills and ability to solicit input from others
• Excellent problem solving, conceptual thinking quantitative and analytical skills with the ability to source and synthesize complex data into actionable insights
• Advanced computer skills – Advanced Excel and PowerPoint
• Must be able to work in a team environment as well as independently

Desired Qualifications:

• Bachelor’s Degree or equivalent working experience; typically 7+ years of experience in the field or related industry, such as marketing, community/public relations, government relations, or communications
• Strong intellectual curiosity and business acumen, with the ability to quickly learn organizational priorities, systems and processes 
• Familiarity with key Local Market platforms, such as Market Growth & Collaboration business integration scorecard, Local Community & Employee Engagement dashboard, CyberGrants, and MarketScape
• Strong understanding of the local non-profit community, such as previous experience with non-profit program management, foundation grant making experience, or leadership roles in a non-profit

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - MN - Minneapolis - 80 S 8TH ST - IDS CENTER (MN1150)

Pay and benefits information

Pay range$87,000.00 - $110,800.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.