Loan Associate

About Park Side Credit Union At Park Side Credit Union, we are committed to being the best place for the people of western Montana to get a loan. Our success is driven by our unwavering dedication to our members, employees, and communities. As we continue to grow, we are seeking individuals who embody our core values and are eager to contribute to our mission. What We Stand For: Our culture is built around four key pillars— Pride, Professionalism, Passion, and Purpose —that foster a fun, driven, and effective workplace. We believe that when we work together with these values at the forefront, we create meaningful and lasting connections with our members and achieve success as a team. Why Join Park Side Credit Union? When you join Park Side, you're not just starting a job—you're becoming part of a community. Our team is made up of passionate individuals who take pride in the work we do and the positive impact we have on the lives of our members. With a focus on professional growth and a culture that promotes purpose and pride, Park Side is a place where you can build your career and make a real difference. Ready to Make an Impact? If you're ready to take the next step in your career and join a team that shares your values, we want to hear from you! Apply today and become part of the Park Side Credit Union family, where we work together to make western Montana a better place to live, work, and bank. About the role To assist members with their consumer loan needs, analyzing loan requests and making credit decisions based on credit union lending policy and within regulatory requirements. Interview members and potential members to gain a thorough understanding of their needs and long-term financial plans and underwrite the loan product to meet their needs. Manage loan delinquencies. Cross sell credit union services to meet those needs and goals to include referrals to other departments. Assist members with other products and services including new accounts, account changes, wires, or other member requests or branch needs. Hours Loan Associates are full-time employees usually working 38-40 hours a week with 35 of those hours in a member facing role and 3-5 hours of training per week . Qualifications A high school education or equivalent Previous customer service experience. Previous financial experience is preferred. Two year college degree or completion of specialized courses of study at business or trade school or specialized or extensive training or apprenticeship program completion preferred.